AI call assist vs ZenCall Detailed comparison features, price

AI call assist

AI call assist delivers instant, accurate, and human-like responses to every inbound call 24/7, enhancing customer satisfaction and freeing up your team’s time.

The platform employs sophisticated voice recognition, dynamic response generation, and real-time feedback mechanisms. It provides live call insights and data, scales with business growth, and prioritizes security and data protection.

ZenCall

ZenCall provides a virtual assistant to streamline call management. The AI agent ensures calls are answered instantly, managed professionally, and routed efficiently.

ZenCall handles both inbound and outbound calls. It also provides features such as live call view, notifications, warm-transfers, text messages, email summaries, and recordings. The service integrates with over 7,000 applications via Zapier, including popular platforms like Google Calendar, Microsoft Calendar, Salesforce, and HubSpot.

AI call assist

Pricing

Paid

From 349$

ZenCall

Pricing

Free Trial

From 15$

AI call assist

Features

Advanced Voice Recognition: Accurately captures customer inputs.
Dynamic Response Generation: Creates contextually relevant responses.
Live Call Insights & Data: Provides real-time information and post-call summaries.
Real-Time Feedback Mechanism: Refines responses during interactions.
Scalable Solutions: Adapts and expands with business needs.
Security and Data Protection: Ensures confidentiality with encryption and secure data handling.

ZenCall

Features

Instant Call Answering: Calls are answered immediately by the AI agent.
Professional Call Routing: Calls are routed appropriately based on predefined rules.
Outbound Call Handling: The AI agent can manage outbound calls.
Live Call View and Notifications: Users receive real-time updates on call activity.
Warm-Transfers: Calls can be transferred seamlessly to another person.
Text Messaging: The AI agent can send and receive text messages, including URL links.
Email Summary and Recording: Call details are summarized and recorded, then sent via email.
Prompt Expert Consultations: Optimize AI handling using prompt tests.
Silence detection to end calls: Automatically end calls when silence is detected.
Zapier Integration: Connects with over 7,000 applications via Zapier.
API Access: API available for custom integrations.

AI call assist

Use cases

Answering customer inquiries 24/7
Handling multiple calls simultaneously
Providing consistent information to customers
Freeing up staff from call handling
Making bookings and reservations
Processing orders over the phone

ZenCall

Use cases

Managing high call volumes for businesses.
Ensuring no missed calls.
Providing 24/7 call answering services.
Automating outbound call campaigns.
Integrating call management with CRM and calendar applications.
Sending automated text messages with links to customers.
Improving customer service with efficient call handling.

AI call assist

FAQs

Can I cancel my subscription at any time?

We offer flexible subscription options, allowing you to adjust or cancel your plan as per your business requirements, with transparent and simple cancellation policies.

Can the solution be customized to suit my business’s specific needs?

Definitely! We will assign a dedicated representative to collaborate with you, understand your unique requirements, and fine-tune the solution to align with your preferences and business objectives.

Is it possible for AI call assist to manage multiple branches?

Absolutely! Our solution is engineered to meet the demands of businesses operating at several locations, assuring uniform and effective communication throughout your enterprises.

Is there any setup fee involved?

Our standard plans have no hidden or additional setup fees. Everything is included in the transparent pricing of your chosen package. However, if you require custom work or advanced configurations, which fall under our Enterprise plan, a setup fee may apply. We will clearly outline any such costs upfront, ensuring full transparency.

What happens if I exceed the usage limits of my plan?

As you approach your call limit, we will promptly reach out to you. Our team is committed to understanding your needs and will offer solutions such as additional call credits or suggest an upgrade to a more suitable plan, ensuring your service remains uninterrupted and optimally aligned with your usage patterns.

ZenCall

FAQs

How does the free trial work?

The free trial provides 1 week of free access to ZenCall. You can cancel anytime during the trial. After the trial, you'll be charged for the first month if you choose to continue.

What is the refund policy?

ZenCall offers a 30-day refund policy on your first payment. Contact us for an immediate refund if needed.

Why is there a $1 pre-authorization charge?

A $1 pre-authorization charge is used to verify your credit card. This is a temporary charge and will be refunded within 5 business days.

Can I keep my existing business number?

Yes, you can forward calls from your existing number to a dedicated ZenCall line or get a new local number in any supported country.

What languages does the AI Agent speak?

The AI Agent speaks multiple languages, including Afrikaans, Arabic, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Maori, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, and Welsh.