CoSupport AI
What is Watchdog?
Watchdog provides automated community management solutions powered by AI. It is designed to assist community owners by automatically moderating content, answering frequently asked questions, and enforcing community rules across various platforms. The tool monitors community interactions, identifies rule violations based on user-defined criteria, and takes pre-configured actions against offenders.
By handling routine moderation tasks and providing instant responses to common queries, Watchdog aims to save administrators significant time and operational costs associated with manual moderation or hiring personnel. It integrates seamlessly as a bot into supported platforms like Discord, Telegram, Reddit, and X, helping to maintain a positive and engaging environment by addressing issues like spam, hate speech, and off-topic discussions promptly. Users can configure rules using natural language and customize punishments through a dedicated dashboard.
Features
- Automatic AI Content Moderation: Monitors text, image, and voice messages for rule violations.
- Natural Language Rule Configuration: Define custom moderation rules using plain English via a dashboard.
- Automated Q&A: Answers community members' questions based on imported knowledgebase content.
- Multi-Platform Integration: Works seamlessly with Discord, Telegram, Reddit, and X.
- Customizable Punishments: Assign actions like Kick, Ban, Mute, Delete Message, or Alert Admins for rule breaches.
- Analytics Dashboard: Provides insights into rule violations and moderation actions taken.
- Multi-language Support: Moderates content effectively in numerous languages.
- Unicode Text Conversion: Analyzes messages written using alternate character sets.
- Channel-Specific Rules: Apply distinct rule sets to different channels within a community.
Use Cases
- Automating content moderation for online communities.
- Reducing manual workload for community managers.
- Providing automated FAQ support within community chats.
- Enforcing community guidelines consistently 24/7.
- Improving community health by removing spam and trolls.
- Scaling community management efforts cost-effectively.
- Boosting user retention and engagement through a cleaner environment.
FAQs
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Which community platforms are supported by Watchdog?
Watchdog currently supports Discord, Telegram, Reddit, and X communities. -
How does Watchdog handle accidental bans or false positives?
Mitigation involves setting clear rules, using the 'alert' action to test new rules without immediate enforcement, and establishing an appeals process for users to contest actions. -
How do the message limits on Watchdog plans work?
Each plan has a monthly cap on the total number of messages moderated across all linked communities. Messages from administrators are excluded from this count. Limits reset monthly, and users can purchase additional credits if needed. -
How is Watchdog different from Discord's built-in AutoMod?
Watchdog supports more platforms (Telegram, Reddit, X) and media types (images, voice), uses flexible natural language for custom rules instead of just keywords/regex, offers greater transparency, and allows for distinct rulesets per channel. -
Is there a free trial or refund policy available?
Yes, all Watchdog plans come with a 14-day free trial. Additionally, refunds can be requested within 7 days of purchase, as detailed in the refund policy.
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