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What is Tenant Turner?
Tenant Turner streamlines leasing operations for property managers by automating tenant lead management, scheduling, and communications through an intuitive web-based platform. The solution centralizes all leasing activities in the cloud, providing automated pre-qualification, personalized follow-ups, and scheduling for showings, including secure self-access visits via electronic lockboxes or key checkout.
Built to handle portfolios ranging from a handful to thousands of rentals, Tenant Turner integrates call center support, owner reporting with feedback collection, and customizable calendar options. The system’s easy-to-understand pricing, unlimited user and lead capacity, and robust support ensure property managers save time and increase conversion rates while maintaining a superior renter experience.
Features
- Web-Based Lead Management: Centralize and manage all tenant leads in the cloud.
- Automated Pre-Qualification: Automatically screen and score leads based on predefined criteria.
- Self-Service Scheduling: Facilitate 24/7 scheduling and confirmations for property showings.
- Secure Self-Access Lockboxes: Enable on-demand, secure property access for qualified leads.
- Call Center Integration: Reduce lead calls with optional human call center coverage.
- Instant Communication: Automatic responses and repeated follow-up with tenants via email and phone.
- Owner Reporting: Collect and aggregate rental feedback in automated reports for property owners.
- Unlimited Users and Leads: No restrictions on user accounts or incoming leads.
- Calendar Integrations: Seamless sync for showing schedules.
- Comprehensive Support: Training, in-software guides, and rapid live support.
Use Cases
- Automating tenant lead screening and follow-up for rental properties.
- Scheduling and managing property showings without manual intervention.
- Providing tenants with secure, self-access options for touring rentals.
- Centralizing communication and activity tracking for leasing agents.
- Collecting actionable feedback from rental showings and reporting to owners.
- Minimizing the time spent on answering lead inquiries via call center support.
- Enhancing owner transparency with detailed activity and feedback reports.
FAQs
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What types of properties can Tenant Turner manage?
Tenant Turner is designed to handle any scale of residential rental portfolios, from a dozen units to thousands. -
Does the software provide support and training for users?
Yes, comprehensive support is available via chat, email, phone, and a help center, with training included for all users. -
Are there any hidden fees in the pricing?
No, Tenant Turner uses predictable, transparent pricing without hidden lead or service fees. -
Can showings be conducted without the property manager present?
Yes, Tenant Turner supports secure self-access showings via electronic lockboxes for qualified leads.
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