CoSupport AI
What is TARGControl?
TARGControl is an intelligent workforce management (WFM) platform designed to automate employee scheduling, track working hours, and provide actionable analytics for mid-to-large businesses. The solution utilizes AI-driven forecasting, offering accurate staff demand predictions based on historical data, seasonality, and business performance, thereby optimizing shift planning and balancing labor surpluses or shortages.
The platform facilitates efficient shift assignments taking into account business needs, employee qualifications, availability, and legislative constraints. TARGControl automates timesheet generation, monitors attendance, and delivers insights to reduce administrative workload, lower turnover, and enhance productivity while ensuring transparency and effective communication across the organization.
Features
- AI Forecasting: Predicts staff demand using historical and business performance data
- Automated Scheduling: Generates optimal employee work schedules
- Time Tracking: Monitors worked hours and attendance automatically
- Real-Time Analytics: Delivers insights into labor costs, productivity, and discipline
- Compliance Management: Ensures scheduling adheres to local labor laws and employee contracts
- Employee Self-Service: Allows employees to swap shifts, select preferences, and request additional hours
- Shift Marketplace: Enables coverage of understaffing via open shift bidding
- Integration Capabilities: Supports integration with existing payroll and production systems
- Mobile Applications: Provides access to schedules and notifications via mobile devices
- Automated Notifications: Alerts about important events and schedule breaches
Use Cases
- Retail chains optimizing staff costs and reducing surplus or deficit shifts
- Manufacturing companies planning resources to prevent downtime and ensure compliance
- Restaurants and hospitality sectors managing fluctuating workforce needs
- Logistics firms automating shift allocation based on warehouse and delivery demand
- Companies requiring accurate time tracking and reduction of administrative overhead
FAQs
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What data is required to begin using TARGControl's WFM solution?
The platform requires historical time tracking, sales, or other operational data to enable accurate workforce forecasting and automatic shift distribution. The TARGControl team assists in assessing and integrating this data for a successful pilot. -
How does TARGControl forecast personnel needs?
TARGControl forecasts personnel needs solely based on historical data, such as previous year performance for similar periods, and incorporates current business metrics for adaptive planning. -
What factors are considered when assigning shifts?
Shift assignments consider business requirements, employee qualifications, labor law restrictions, and specific user-defined constraints, ensuring both compliance and operational efficiency. -
Can scheduling granularity be controlled?
Yes, TARGControl allows scheduling down to the minute, as long as it does not conflict with legal and organizational policies. -
Is it possible to integrate TARGControl with other business systems?
Yes, TARGControl supports integration with payroll, point-of-sale, and production systems to facilitate data exchange and optimize workflow.
Helpful for people in the following professions
TARGControl Uptime Monitor
Average Uptime
100%
Average Response Time
197 ms
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