What is Subbly?

Subbly provides a comprehensive, self-serve platform specifically engineered for subscription-first businesses. It eliminates the need for complex plugin stacks by offering an all-in-one solution that includes a website builder, customizable checkout flows, survey tools for signup processes, and robust customer management features. Businesses can manage everything from inventory and shipping to customer communication within a single interface, streamlining operations and reducing costs associated with multiple third-party tools.

Designed with flexibility in mind, Subbly supports various subscription models like subscription boxes, personalized boxes, D2C replenishment, meal kits, and memberships. The platform integrates native AI capabilities aimed at maximizing revenue through upsells and cross-sells, and minimizing churn with predictive analytics and targeted retention strategies. Users retain full ownership of their data and benefit from drag-and-drop builders, APIs, and SDKs for customization, alongside dedicated support knowledgeable in subscription business needs.

Features

All-in-One Platform: Manages website building, signup flows, customer management, and e-commerce without plugins.
Subscription-First Design: Purpose-built tools and workflows optimized for various subscription models.
Website Builder: Create a subscription business website using built-in tools.
Customizable Signup Flows: Utilize surveys to build ideal customer onboarding experiences.
Churn Reduction Suite: Tools and analytics designed to combat customer cancellations, including predictive AI.
Sales Funnels: Implement up-sells, cross-sells, and down-sells to increase average order value.
Bundles: Create complex product bundles suitable for models like meal kits.
Native AI Capabilities: Built-in AI features to predict churn and generate messages.
Drag-and-Drop Builders: Includes builders for websites, email templates, and funnels.
Inventory Management: Track stock levels across different SKUs (limits vary by plan).
Analytics & Reporting: Access basic and advanced analytics dashboards.
Multi-language Support: Offer the store and checkout in multiple languages.
Free Migration Service: Assists in moving subscribers from other platforms.

Use Cases

Launching a new subscription box business.
Creating personalized subscription box experiences.
Setting up a Direct-to-Consumer (D2C) replenishment model.
Managing meal kit or meal prep delivery services.
Building and managing membership websites.
Implementing a 'Subscribe & Save' model for e-commerce products.
Operating a Community Supported Agriculture (CSA) farm subscription.
Migrating an existing subscription business from other platforms.
Reducing churn and increasing customer lifetime value for subscription services.
Utilizing AI to predict customer churn and optimize retention strategies.

FAQs

How does the free migration service work?

Subbly offers a free migration service to help you transfer your existing subscribers from another platform to Subbly, ensuring a seamless transition.
Can I cancel my free trial at any time?

You can cancel your free trial at any time before it finishes.
Can I switch plans at any time?

Yes, you can upgrade or downgrade your plan at any time to better suit your business needs.
What support options are available with each plan?

All plans include email and 24/7 chat support. Higher-tier plans may offer additional support options.
Is there a minimum commitment period?

Following your free trial, if you’re on a monthly plan, there is a minimum 30-day commitment period, after which you will be able to cancel at any time. If you’re on a pre-paid annual plan, you will be able to cancel before the start of your next annual billing cycle.