What is Snoooz?
Snoooz is an AI-powered email assistant designed to seamlessly manage your inbox. It automatically answers, categorizes, and routes your emails, ensuring efficient communication even when you're unavailable.
This tool integrates with your existing tech stack, and helps improve prospect engagement, decrease time to reach quota for sales. Snoooz helps customer success teams by sending personalized responses and reduce onboarding delays. Snoooz improves employee experience by helping Human Resources to encourage time off, all while ensuring that the customer is well taken care of.
Features
- Personalized Templates or AI: Send personalized responses based on sender, sentiment, language, or context.
- Response Delay: Delay auto-responses to give the impression of a personally crafted email.
- Rules: Segment incoming emails to tailor responses by customer segment.
- Sentiment Detection: Detect the sentiment of each email to notify relevant teams or send surveys.
- Coverage Plans: Automatically create coverage plans with notes and action items.
- User Management: Enable team member's "OOO" status and reschedule meetings.
- Analytics: View all email autoresponders sent, template usage, and triggered rules.
Use Cases
- Managing emails during vacations or sick leave.
- Automating responses during meetings or conferences.
- Personalizing auto-replies for different customer segments.
- Routing emails to appropriate team members for action.
- Creating coverage plans for team members on leave.
- Analyzing email response effectiveness.
- Improving prospect engagement for sales teams.
- Reducing onboarding delays for customer success teams.
FAQs
-
What is Snoooz?
Snoooz is a powerful email assistant that can auto draft, answer, categorize, and triage your emails so you can focus on what truly matters. Whether you're out sick, on vacation, in back-to-back meetings, traveling, or simply need a faster way to manage emails, just activate Snoooz’s autoresponder, and let it handle your inbox with ease.Snoooz has been voted the top product of the day on Product Hunt and won the Startup of the Year 2023 award from Hackernoon. It is also loved by users in 50+ countries, making it the #1 tool on G2 with a rating of 4.8 out of 5. -
Which email platforms does Snoooz support?
You can use Snoooz with almost all email platforms: Microsoft Outlook / Office 365 Gmail (G Suite) Apple Yahoo Zoho Others using SMTP / IMAP -
Does Snoooz store my emails?
No, Snoooz does not store your emails. It only requests the metadata of the email to draft or send a personalized auto-response based on email sender, sentiment, and context.Snoooz has been audited by a professional CPA firm, and follows enterprise-level security and compliance standards. It is certified for SOC2 and GDPR compliance. For more information, please refer to our privacy policy and terms of use. -
How can businesses benefit from Snoooz?
Businesses can benefit from Snoooz in several ways: Grow Revenue: With faster email responses and better handling of customer inquiries, businesses can see an increase in sales, particularly since customers feel heard and valued. According to Service Bell, fast responders win up to 50% of sales. Reduce Churn: By sending personalized, context-aware auto-replies, Snoooz keeps customers engaged even when team members are busy or unavailable. This helps reduce response times and maintain customer satisfaction. In fact, according to a research study, businesses can see a 15% churn increase with slow response time. Seamless Operations: Snoooz categorizes and routes emails automatically, ensuring important matters are handled by the right people, helping teams prioritize their work and avoid missing critical messages. The tool can escalate urgent conversations to the appropriate team members, ensuring that business operations continue smoothly without delay, even when key staff are unavailable. These benefits make Snoooz a powerful tool for businesses aiming to enhance customer service while maintaining smooth operations, even during off hours. -
Can I change my plan later?
Yes, you can upgrade, downgrade, or switch your plans later using our billing portal.
Related Queries
Helpful for people in the following professions
Snoooz Uptime Monitor
Average Uptime
99.89%
Average Response Time
201.67 ms
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