What is Scalable?

Scalable provides a robust platform designed to optimize the digital employee experience by leveraging AI-powered analytics and deep insights into workplace performance. Its solutions help businesses overcome digital friction, monitor employee engagement, and streamline workflows for both remote and onsite teams. By capturing and analyzing endpoint intelligence, application usage, and work patterns, organizations can make informed decisions that improve productivity and employee well-being.

The platform uses step-by-step task mining and sophisticated work pattern analysis to identify inefficiencies, support digital transformation initiatives, and manage hybrid working environments with transparency and precision. With configurable KPIs and granular reporting, Scalable empowers leaders across HR, IT, and digital transformation to maximize digital workplace efficiency and achieve significant ROI.

Features

Endpoint Intelligence: Analyzes device performance, application usage, and user behavior for comprehensive digital experience insights.
Task Mining: Delivers step-by-step analysis of employee journeys to uncover workflow bottlenecks and automation opportunities.
Work Pattern Analysis: Examines user behavior to detect engagement risks and issues with digital experience.
Configurable KPIs: Allows customization of key performance indicators aligned to specific transformation initiatives.
Granular Reporting: Provides detailed analytics on software usage, endpoint performance, and work patterns.
Hybrid Work Observability: Enhances transparency and productivity for remote, hybrid, and in-office teams.
Cost Optimization: Identifies unnecessary digital expenses and enables right-sizing of software licenses.
Governance and Compliance: Supports policy adherence and healthy work-life balance through secure insights.

Use Cases

Identify and resolve digital friction in employee workflows.
Monitor and enhance engagement and productivity for distributed teams.
Optimize digital workplace costs through usage analytics.
Support HR in assessing burnout risk and employee well-being.
Guide digital transformation projects with accurate, real-time data.
Enable IT teams to proactively address endpoint and application issues.
Enhance hybrid work performance and collaboration.
Refine business processes with automation and best practice identification.

FAQs

What types of digital friction can Scalable identify?

Scalable identifies digital friction such as application bottlenecks, workflow inefficiencies, device performance issues, and user engagement risks affecting productivity.
Does Scalable support hybrid and remote work environments?

Yes, Scalable delivers observability, productivity, and reporting for remote, hybrid, and in-office workforces.
How does task mining enhance workflow optimization?

Task mining analyzes employee journeys in detail to uncover workflow bottlenecks, inefficiencies, and opportunities for automation, enabling process and productivity improvements.
Can Scalable help prevent employee burnout?

Scalable provides insights into work patterns and engagement, helping organizations identify burnout risks and support healthy workload balance.