CoSupport AI
What is Policy Pro?
Policy Pro turns your business's Standard Operating Procedures (SOP) into a powerful and responsive chatbot. The AI leverages your company's PDF SOPs to extract policy and procedure details allowing it to provide real-time answers to employees' queries. The offering aims to diminish the time spent searching for information and enhance the accuracy of the information delivered to users which contributes to boosting employee satisfaction.
Features
- AI powered chatbot: Utilizes company's existing Standard Operating Procedures to provide real-time information.
- Reduction in search time: Policy Pro lessens the time spent searching for information.
- Improved accuracy: Bolsters the precision of information given to users.
- Enhanced user satisfaction: Contributes to improving employee satisfaction by simplifying access to necessary policies and procedures.
- Flexible & adaptable: Useful to a broad selection of employees such as customer service agents, funders, underwriters, legal & compliance personnel.
Use Cases
- Useful for employees needing quick access to policy or procedure information.
- Suitable for personnel handling legal, compliance, underwriting, and customer service tasks.
- Can be used to train new employees about company's Standard Operating Procedures.
FAQs
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What kind of documents does Policy Pro use?
Policy Pro uses your existing Standard Operating Procedures (SOPs) in PDF format. -
How does Policy Pro improve accuracy?
Policy Pro directly pulls information from your company's SOPs, ensuring that users receive the most accurate and up-to-date information. -
Can I use Policy Pro for training purposes?
Yes, Policy Pro is a great tool for training new employees on your company's policies and procedures. -
How does Policy Pro save time?
Policy Pro eliminates the need to manually search through lengthy documents by providing instant answers to user queries. -
Who benefits most from using Policy Pro?
Policy Pro is beneficial for a wide range of employees, including those in customer service, legal, compliance, underwriting, and human resources, as well as new hires.
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