CoSupport AI
What is Matter?
Matter transforms employee engagement by seamlessly integrating recognition, rewards, and feedback into Slack and Microsoft Teams workspaces. It encourages a culture of appreciation with features like customizable kudos, automatic celebrations for birthdays and work anniversaries, and efficient reward delivery, all designed for teams of any size.
With built-in pulse surveys, advanced analytics, and real-time insights, Matter empowers organizations to collect actionable feedback and boost productivity. Its flexible platform supports streamlined onboarding, delivers weekly engagement reminders, and offers automated recognition programs to strengthen workplace culture and retention without any credit card required to get started.
Features
- Kudos: Share peer-to-peer recognition using templates or custom messages within workspaces.
- Rewards: Add and redeem coins for gift cards, company rewards, and donations.
- Feedback Friday: Automated, customizable reminders for weekly recognition habits.
- Celebrations: Automatically recognize birthdays and work anniversaries with messages and rewards.
- Employee Surveys: Instant, high-response rate feedback collection inside Slack/Teams.
- Pulse Surveys: Gather continuous, real-time insights and measure employee engagement.
- Analytics: Analyze recognition activity and survey data for cultural and productivity insights.
- Integration: Works directly within Slack and Microsoft Teams.
- Company Values: Highlight core values with custom kudos and templates.
- No Credit Card Required: Free plan and trial available without payment details.
Use Cases
- Boosting team morale and engagement through regular kudos and rewards.
- Automating peer-to-peer recognition programs within Slack or Microsoft Teams.
- Celebrating employee birthdays and work anniversaries automatically.
- Running pulse surveys and collecting employee feedback in real-time.
- Reinforcing company values with customized recognition templates.
- Tracking engagement metrics and culture trends with analytics.
- Motivating remote, hybrid, or in-office teams with real-time appreciation.
- Streamlining reward distribution for high-performing employees.
FAQs
-
How does the free trial work?
Matter offers a 14-day free trial with full access to all features, requiring no credit card. After the trial, users are automatically moved to the Free plan unless they choose to upgrade. -
How are rewards billed on Matter?
Reward costs are only incurred when an admin approves a reward request. The cost is the reward's face value plus a 3% transaction fee, unless funding a rewards account balance in advance. -
Does Matter integrate with both Slack and Microsoft Teams?
Yes, Matter fully integrates with both Slack and Microsoft Teams, allowing for recognition, rewards, and feedback within those platforms. -
Are there discounts for non-profits or educational institutions?
Eligible non-profits and educational organizations can apply for discounts on Matter subscriptions. -
What analytics and reporting features does Matter provide?
Matter provides advanced analytics on recognition activity, employee engagement, and survey responses, enabling users to monitor trends and generate reports.
Helpful for people in the following professions
Matter Uptime Monitor
Average Uptime
100%
Average Response Time
104 ms
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