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What is Howmiz?
Howmiz provides a digital solution tailored for short-term rental hosts, enabling the creation of detailed instructions for property equipment and amenities. Guests can effortlessly access these tutorials by scanning QR codes strategically placed within the rental property. This system ensures that guests receive the necessary information precisely when and where they need it, thereby reducing confusion and minimizing the need for host support.
The platform allows hosts to craft custom guides incorporating text, photos, and videos, offering clear explanations for operating unique or valuable items and ensuring their proper usage. It simplifies setup by enabling the grouping of multiple pieces of equipment within a single area, such as a living room, under one QR code. Tutorials are automatically translated into 15 languages, effectively catering to international travelers. Furthermore, Howmiz includes a notification system for guests to report issues directly, allowing hosts to respond promptly, mitigate potential negative public reviews, and uphold high guest satisfaction standards. Custom branding options are also available, permitting hosts to align the service interface with their brand's visual identity.
Features
- QR Code Tutorials: Deliver instructions via scannable QR codes linked to specific equipment or spaces.
- Custom Content Creation: Build tutorials using text, photos, and videos.
- Automatic Translation: Tutorials automatically translated into 15 languages.
- Equipment Grouping: Link multiple devices in one area to a single QR code.
- Guest Issue Reporting: Receive instant notifications when guests report problems with equipment or instructions.
- Custom Branding: Personalize pages, tutorials, and QR codes with logos and colors.
- Team Collaboration: Add team members to manage properties and tutorials.
Use Cases
- Enhancing guest experience in vacation rentals.
- Reducing host support requests regarding appliance usage.
- Ensuring correct operation of property equipment and amenities.
- Providing clear, multilingual instructions for international guests.
- Streamlining guest communication for property managers.
- Proactively addressing potential issues to prevent negative reviews.
- Creating digital welcome books and guides.
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