Enso Connect - Guest experience powered by AI

Enso Connect Guest experience powered by AI

Contact for Pricing

Home: https://ensoconnect.com

Categories:

Customer Support

#guest experience
#property management
#vacation rentals
#smart locks
#digital concierge
#automated messaging

Visit Enso Connect

What is Enso Connect?

Enso Connect delivers a comprehensive suite of AI-powered tools designed to transform guest experience management in the hospitality industry. The platform seamlessly integrates digital check-in/out processes, multi-channel messaging, and automated workflows to streamline operations and boost revenue generation.

Through its signature Boarding Pass feature and AI-powered unified inbox, the platform enables property managers to automate guest communications, manage upsells, and create personalized guest journeys while maintaining high service standards across multiple properties.

Features

Boarding Pass: Customizable guest web app for seamless check-in to checkout experience
AI Unified Inbox: Multi-channel messaging with sentiment analysis and automated responses
Smart Lock Integration: Automated access control for guests and team members
Digital Guidebooks: Customizable property information and local recommendations
Guest Verification: Fraud prevention and chargeback reduction system
Upsell Platform: Revenue generation through personalized guest offers
Workflow Automation: Customizable guest journey automation tools
CRM System: Guest data management and direct booking optimization

Use Cases

Vacation rental property management
Boutique hotel operations
Guest communication automation
Digital check-in/checkout processes
Revenue optimization through upsells
Guest verification and screening
Property access management
Guest experience personalization

FAQs

What is included in the subscription?

Subscription includes consultation and training, Guest Journey Editor access, smart locks setup help, customized Guest Experience Dashboard, partner ecosystem access, PMS integration, and online support.

Do you have a free trial?

Due to the 2-8 hour setup time, free trials aren't offered. However, paid trials are available for property managers with over 150 properties.

Are there any additional fees?

There is a 5% charge to guests on all non-tax-related fees such as Upsells, Damage Waivers, and Pet Fees. Additional connected packages would be add-ons.