chatflow.no - Get Instant Answers with AI Chatbots

chatflow.no Get Instant Answers with AI Chatbots

What is chatflow.no?

ChatFlow is an AI chatbot builder designed to enhance customer support by providing immediate, intelligent responses. It leverages the content on a user's website to build a comprehensive knowledge base, ensuring accurate and contextually relevant answers.

The platform integrates seamlessly with existing websites through a small HTML code snippet. Customization options allow the chatbot to align with a company's specific brand guidelines, ensuring a consistent user experience. ChatFlow helps businesses streamline support and improve customer satisfaction.

Features

AI-Powered Responses: Utilizes OpenAI models for human-like interactions.
Knowledge Base Creation: Combines website content, documents, and notes for comprehensive answers.
Customization: Allows tailoring of the chatbot's appearance to match brand style.
Quick Prompts: Enables faster customer service with preset prompts.
Easy Integration: Implements quickly on websites via a simple code snippet.
Crawlers: Automated bots that scan your website's content to update the chatbot's knowledge base.

Use Cases

Answering frequently asked questions on a company website.
Providing instant customer support for e-commerce platforms.
Guiding users through complex information on documentation sites.
Offering 24/7 availability for customer inquiries.
Improving user engagement by providing immediate, helpful responses.

FAQs

What are Documents?

Documents refer to any text-based files, such as PDFs, Word documents, or HTML pages, that you can upload to ChatFlow. The content of these documents is used to enrich the chatbot's knowledge base, allowing it to provide more detailed and specific answers to user inquiries, this is useful for content that is not present on your website.
What are Notes?

Notes are pieces of textual information that you can directly add to the chatbot's knowledge base. These can include frequently asked questions, company information, or any specific details you want to ensure the chatbot can communicate to your visitors.
Can I remove the "Powered by ChatFlow" branding?

On the lower-tier plan, your chatbot widget will display "Powered by ChatFlow" branding. If you want to remove this branding, you'll need to upgrade to a higher-tier plan.
How does ChatFlow integrate with my website?

ChatFlow uses a small snippet of HTML code to inject an iframe snippet that you either give to your developer to add to your website or you can add it yourself. This snippet loads the ChatFlow chatbot widget on your website, and communicates with the ChatFlow servers to provide real-time responses to your visitors.
Can ChatFlow handle complex customer queries?

Yes, ChatFlow can handle many complex questions. The more information you provide, the better it will perform. However, it may not have answers for everything, so keep feeding it knowledge to improve its responses.