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What is ChatBoost?
ChatBoost specializes in creating sophisticated, Enterprise-class chatbots aimed at significantly improving daily user interactions with a brand. These chatbots offer real-time support and information, thereby enhancing the overall user experience. They ensure continuous customer service availability, operating 24/7 to assist both local and international customers effectively.
Furthermore, ChatBoost enables businesses to maintain proactive engagement with their clients by informing them about new offers and updates, regardless of whether the business provides goods or services. This proactive approach not only boosts customer engagement and potentially increases spending but also contributes to reducing operational employment costs through the automation of customer interactions. The platform supports a range of implementations, from simple scenarios to complex chatbot systems, ensuring a seamless transition between automated responses and human agent support when necessary.
Features
- Enterprise-Class Chatbot Creation: Develops sophisticated chatbots tailored for business needs.
- 24/7 Customer Service: Provides round-the-clock automated support.
- Proactive Customer Contact: Informs clients about new offers and updates automatically.
- Human Agent Handover: Allows smooth transition from chatbot to human support.
- Flexible Implementation: Supports both simple and extensive chatbot scenarios.
- Engagement Tools: Utilizes QR codes, direct links, and image recognition.
Use Cases
- Improving customer support and user experience.
- Providing 24/7 availability for global customers.
- Automating proactive communication about offers and services.
- Increasing customer engagement and potential spending.
- Reducing customer service employment costs.
- Assisting in recruitment processes.
- Supporting employee management tasks.
- Generating and nurturing leads.
Related Queries
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ChatBoost Uptime Monitor
Average Uptime
100%
Average Response Time
2048.4 ms
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