What is BillRun?

BillRun is a comprehensive business support solution focused on the telecom industry, enabling operators and digital businesses to efficiently manage billing, customer relationships, and monetization processes. The platform is built with modularity and scalability in mind, allowing users to select individual modules such as billing, CRM, customer portal, call generator, and number portability solutions, or to implement the full suite for integrated digital transformation efforts.

With its open-source foundation and robust real-time charging engine, BillRun enables pay-as-you-grow growth models, rapid campaign creation, usage-based billing, and seamless scalability to handle big data demands. The platform provides personalized incentives to enhance customer loyalty and revenue, supports automated workflows to lower operational costs, and delivers transparent, vendor-lock-free management for both prepaid and postpaid environments across a range of industries including telecom, IoT, and SMBs.

Features

Modular Platform: Select and integrate billing, CRM, customer portals, call generators, and number portability modules.
Open-Source Flexibility: Transparent, community-powered platform with no vendor lock-in.
Scalability: Seamless scale-out capability to accommodate growth and handle big data demands.
Real-Time Charging Engine: Supports prepaid, postpaid, hybrid, wholesale, and roaming billing scenarios.
Automated Customer Portal: Reduces customer care costs with self-service and workflow automation.
Number Portability Gateway: Efficiently manages porting and routing processes for rapid system synchronization.
Call Generator: Automated network and service testing with customizable scenarios.
Personalized Incentives: Delivers targeted offers to boost usage and revenue.
Usage-Based and Tiered Billing: Supports dynamic, volume, and conditional discount pricing models.
Cloud Deployment: Choose on-premises or cloud-native implementations with pay-as-you-grow options.

Use Cases

Telecom operators managing subscriber billing and customer relationships.
MVNO/MVNEs needing flexible, scalable monetization solutions.
IoT providers requiring automated, usage-based billing and real-time management.
VoIP providers seeking to streamline billing and customer self-service.
Digital businesses looking for open-source, modular BSS functionality.
Companies transitioning from legacy systems to scalable, big-data billing platforms.
Operators implementing self-service customer portals to automate workflows.
Businesses needing number portability and call testing solutions in their telecom stack.

FAQs

What types of billing scenarios does the platform support?

BillRun supports a range of billing scenarios including prepaid, postpaid, hybrid, wholesale, and roaming, providing flexibility for various business models.
Can different modules, like billing and CRM, be used independently?

Yes, the modular architecture of BillRun allows businesses to deploy individual modules as needed or implement the entire suite for an integrated solution.
Is the platform suitable for small and medium-sized businesses?

BillRun Cloud is specifically tailored for SMBs as well as larger enterprises, with scalable, pay-as-you-grow options.
Does BillRun offer open-source deployment?

Yes, BillRun is an open-source platform, providing transparency and adaptability without vendor lock-in.
Does the system provide automated customer self-service?

Yes, BillRun includes an automated customer portal that streamlines self-service, reducing customer care costs and improving process efficiency.