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Arena Chat
Boost sales with AI chat for your store

What is Arena Chat?

Arena Chat is an AI-powered chatbot designed to enhance e-commerce businesses. It engages with customers, provides assistance, and facilitates sales processes 24/7. The chatbot is built to integrate with various e-commerce platforms and websites, requiring minimal setup.

By connecting the website or Shopify store with a single click, Arena Chat utilizes all the website's content to train itself. This chatbot specializes in a particular business using the website's data. It also features a customizable appearance, aligning with the store's brand through custom colors, logos, and instructions, which helps to deploy after thorough testing.

Features

  • Smart product recommendations: Anticipate customer needs and suggest the right products.
  • Customer support on auto-pilot: Handles customer inquiries, from basic FAQs to complex questions.
  • Personalization: Customize AI voice and widget branding.
  • First party data: Capture leads and stay connected.
  • Privacy & Security: Ensures data privacy during training and conversations.
  • Analytics: Visualize your sales funnel with advanced insights.
  • Multi language support: Communicate with customers in their preferred language.
  • Product Cards: Showcase products within conversations.

Use Cases

  • Enhancing online store customer service
  • Providing personalized shopping experiences
  • Automating responses to frequently asked questions
  • Increasing sales through product recommendations
  • Improving customer engagement on e-commerce platforms
  • Gathering customer insights and lead data

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