ticketing and support software for IT - AI tools

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Support.cc is a comprehensive help desk software designed to manage support requests efficiently, ensuring timely resolution of customer queries through ticket management, automation, and knowledge base features.

• Free Trial
• From 15$

MEJ Support AI is a comprehensive ticket management system that helps businesses organize, manage, and resolve customer support requests efficiently while providing real-time tracking and analytics through a centralized dashboard.

• Freemium
• From 15$

Azure Desk is a customer service helpdesk software that provides ticket management, email integration, and reporting tools to streamline customer support operations for businesses of all sizes.

• Free Trial

ITarian is a comprehensive AI-powered IT management platform offering free cloud ticketing, remote access, and one-click deployments through ITarian Cloud, designed to streamline IT operations for businesses.

• Usage Based
• From 3$

TI Infotech delivers comprehensive travel technology solutions, combining advanced AI, ERP, and cloud-based tools to optimize operations for the travel, tourism, and hospitality sectors.

• Contact for Pricing

Wrangle is an agentic ITSM platform that automates support ticketing and workflows directly within Slack, leveraging AI to deflect tickets, suggest responses, and provide insights.

• Freemium
• From 39$

ITM Software is a cloud-based enterprise asset management solution that combines IT asset tracking, service desk functionality, and compliance management with AI-powered features for efficient business operations.

• Contact for Pricing

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Mint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.

• Free Trial

SimplyDesk offers cloud-based and on-premise IT helpdesk and asset management solutions, automating network inventory and support processes for organizations of all sizes.

• Paid
• From 33$

Syncro XMM offers a comprehensive platform integrating Remote Monitoring & Management (RMM), Professional Services Automation (PSA), and Microsoft 365 management, empowering MSPs and IT departments to streamline operations and boost efficiency.

• Paid
• From 139$