customer engagement automation tools - AI tools

Kustomer is an AI-powered customer service platform that combines CRM, ticketing, and AI capabilities to provide automated, efficient customer support across all channels with a conversation-based pricing model.

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CustomerIQ is an AI-powered platform that automates CRM data entry, meeting notes, and administrative tasks while providing actionable insights to streamline sales cycles and customer relationships.

• Freemium
• From 65$

VAgents is an AI-powered virtual receptionist platform that provides customized, secure, and compliant customer interaction solutions with advanced analytics and seamless integration capabilities.

• Paid
• From 1500$

AnsweriQ is an AI-powered customer service automation platform that combines self-service AI and agent AI to deliver efficient query resolution and process automation, helping businesses achieve zero contact resolution and improved customer satisfaction.

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Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

DigitalGenius is an AI-powered customer service platform that combines conversational AI, visual AI, and deep integrations to automate ecommerce customer support across multiple channels while maintaining personalized, empathetic interactions.

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Hubtype is an enterprise chatbot platform that combines AI with interactive elements to deliver advanced customer service automation experiences beyond traditional text-only interactions.

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Charlie Lounge is a comprehensive AI-powered platform offering business automation, marketing tools, and income opportunities through its three integrated platforms: CharlieLounge.com, CharlieLounge.io, and CharlieLounge.ai.

• Freemium
• From 99$

VOC AI is an AI-powered customer service and analysis platform that combines chatbot capabilities with advanced review analysis tools, helping businesses automate customer support and gain valuable customer insights.

• Freemium
• API

Collab is a comprehensive contact center software solution that provides omnichannel customer service capabilities with AI integration, CRM connectivity, and data-driven insights to enhance customer experiences and employee engagement.

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Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

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SocialHub.AI is an integrated marketing cloud platform that combines CRM, CDP, and MA capabilities using AI-Agents, Cloud-Native, and Web3 technologies to enhance brand-consumer interactions across multiple channels.

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Klaviyo is a unified marketing automation platform that enables personalized customer experiences through email, SMS, mobile push notifications, and reviews, powered by real-time data and AI-driven insights.

• Freemium
• From 45$

ChatShape is an AI-powered platform that enables businesses to create customized chatbots trained on their website content for customer support, lead generation, and increased conversions.

• Freemium
• From 19$

Enterprise Bot is an AI-powered platform that provides enterprise-grade conversational solutions across multiple channels, integrating with LLMs like ChatGPT, Gemini, and Amazon Bedrock to automate customer service and employee support operations.

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Zoe is an enterprise-level chatbot platform that provides customer service automation across messaging, email, and phone channels, designed specifically for businesses in retail, education, travel, and insurance sectors.

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Contlo is an AI-powered marketing agency that combines marketing software with human expertise to deliver comprehensive digital marketing solutions. It offers fully managed services including email marketing, SMS campaigns, social media management, and paid advertising.

• Paid
• From 1000$

Velaris is an AI-powered customer success platform that helps teams understand customers, streamline operations, and automate manual work through analytics, success plans, collaboration tools, and automations.

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CAPTR is a versatile video form creation platform that enables users to create interactive video content with customizable actions, integrations, and analytics capabilities.

• Freemium

Salesmate is a modern, flexible CRM platform that combines AI-powered automation with customizable features for sales teams, offering built-in calling, email automation, and comprehensive customer management capabilities.

• Freemium
• From 23$

Dot-AI is an advanced AI platform that functions as a virtual employee, providing automated sales, scheduling, and customer communication services across multiple channels with multilingual capabilities.

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