communication analytics platform - AI tools

Meetra AI is a PaaS & on-premise infrastructure solution that provides comprehensive analysis of human conversations and interactions, offering features like context extraction, group dynamics analysis, and topic-based insights.

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CEQUENS provides global communication and engagement solutions, enabling businesses to connect with customers efficiently and reliably through various channels. Their AI-powered platform offers a range of tools for enhanced customer interaction and streamlined communication workflows.

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ChatRecap AI is an AI-powered tool that analyzes chat conversations to reveal communication patterns, response times, and emotional connections, providing interactive reports and visualizations.

• Freemium

Smart Communications offers a scalable cloud-based platform for enterprises to deliver personalized, AI-powered omnichannel customer conversations, optimize data collection, and ensure regulatory compliance across financial, insurance, healthcare, and other sectors.

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Nteraction Communication FAILSAFE ensures seamless, secure communication with stakeholders during cyber attacks or outages, delivering messages across email, SMS, and WhatsApp channels with robust tracking and analytics.

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Fonada is a comprehensive cloud telephony and CPaaS platform offering AI-enabled voice, SMS, and communication solutions for businesses. It provides IVR, cloud contact center, and AI-powered customer engagement tools with omnichannel integration capabilities.

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CallTrack.ai is a comprehensive call tracking and analytics platform that combines AI-driven insights with personalized IVR messaging to help businesses optimize marketing campaigns and improve lead conversion rates.

• Paid
• From 50$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Chat Recap AI is an intelligent conversation analyzer that helps users understand relationship dynamics through AI chat analysis, examining message patterns, response times, and emotional content.

• Usage Based

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Relately is an AI-powered communication coach that provides real-time feedback and personalized training through video and audio analysis, helping professionals improve their verbal and non-verbal communication skills.

• Free

Gryphon offers AI-powered solutions for enterprise communication, ensuring compliance, providing conversation intelligence, and delivering post-contact insights to mitigate risk and drive growth.

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Aancall delivers robust business communication tools, offering cloud-based PBX, VoIP, SIP trunking, and seamless CRM integrations. Enhance your business efficiency with unified VoIP, SMS, MMS, and WhatsApp solutions, actionable insights, and scalable calling plans.

• Paid
• From 15$

Chatterlytics is an AI-powered business analytics tool that enables users to interact with their data through natural language, generating visualizations and reports instantly. It offers enterprise-grade privacy and multi-database support.

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ChatKPI is an AI-powered analytics tool that provides real-time business insights for Shopify store owners through natural conversational interface, allowing users to track sales, analyze trends, and monitor inventory via simple text messages.

• Free

LitLingo utilizes AI to analyze company communications in real-time, assisting organizations in proactively managing risks, ensuring regulatory compliance, and preventing costly violations through platform integration and employee coaching.

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mpathic is an AI-powered conversation analytics platform that enhances communication in healthcare and life sciences, offering up to 7x improved accuracy and 10x cost savings through behavioral science-based insights.

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Mumble is a comprehensive WhatsApp business platform that integrates customer management, automated responses, and analytics to streamline business communication and boost sales efficiency.

• Paid
• From 74$