AI SaaS for ITSM - AI tools

SysAid is an advanced IT service management (ITSM) platform powered by agentic AI, enabling organizations to automate repetitive IT tasks, accelerate issue resolution, and enhance productivity through AI-driven workflows and support.

• Contact for Pricing

Mint Service Desk is an AI-powered ITSM platform that helps organizations manage tickets, assets, and service processes efficiently with built-in AI features for faster response times and reduced workload.

• Free Trial

USM Business Systems provides AI development services, including machine learning, data science, and cloud-enabled solutions, to help enterprises automate processes and accelerate digital transformation.

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Wolken Software offers an AI-powered platform for IT service management and customer service, enabling enterprises to streamline workflows, automate tasks, and enhance customer satisfaction with advanced automation and intelligent insights.

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Atomicwork is an AI-first platform delivering agentic IT Service Management (ITSM) and Enterprise Service Management (ESM), featuring a Universal AI Agent to automate support and streamline workflows.

• Free Trial
• From 8$

InvGate is an AI-enabled IT management platform designed to optimize service operations, IT spend, and asset lifecycle management for modern organizations.

• Paid
• From 17$

ITM Software is a cloud-based enterprise asset management solution that combines IT asset tracking, service desk functionality, and compliance management with AI-powered features for efficient business operations.

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AI SOFT-MART offers AI-powered software solutions to optimize business communication, collaboration, and automation. Leverage VoIP software and smart automation tools for enhanced productivity and efficiency.

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AI Techservices provides customized AI solutions and services to enhance operational efficiency and drive revenue for businesses across various industries. They specialize in machine learning, chatbots, image processing, and NLP.

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Rezolve.ai is a Generative AI-powered Employee Service Desk that integrates with Microsoft Teams for immediate support and IT service management.

• Free Trial
• API

Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

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Itransition is a global software engineering company offering comprehensive IT services, including AI development, intelligent automation, data analytics, and custom software solutions across various industries.

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*astTECS provides AI-powered unified communication solutions including IP PBX, call center systems, and chatbots to enhance business communication and collaboration.

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SuperOps is an AI-powered, all-in-one PSA-RMM platform designed for modern MSPs and IT teams, enhancing IT management efficiency and profitability.

• Free Trial
• From 79$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Aspire Systems provides comprehensive AI-powered digital transformation services including artificial intelligence, cloud solutions, DevOps, and quality engineering to help businesses modernize and maximize value.

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ITarian is a comprehensive AI-powered IT management platform offering free cloud ticketing, remote access, and one-click deployments through ITarian Cloud, designed to streamline IT operations for businesses.

• Usage Based
• From 3$

Automation Agency India provides AI-powered solutions to automate sales, marketing, customer support, and operations, helping businesses reduce costs and increase revenue.

• Other

Provance ServiceTeam offers AI-infused ITSM and ITAM solutions native to the Microsoft Power Platform, enabling organizations to streamline IT services, gain intelligent insights, and support business growth through seamless integration with Microsoft technologies.

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Tietoevry is a technology company providing AI-driven services and software solutions for business transformation across various industries, focusing on data, cloud, and automation.

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FraMaSaaS AI is an AI-powered franchise management software that streamlines operations, enhances collaboration, and provides real-time insights for multi-unit businesses across various service industries.

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Aartha AI is an AI-powered operating system that centralizes customer signals, analyzes interactions, and provides actionable insights to protect revenue and accelerate growth for B2B SaaS companies and agencies.

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Acepeak.ai is an AI-powered cloud communication platform offering virtual phone numbers, VoIP services, messaging solutions, and advanced analytics to enhance business communication and customer engagement.

• Freemium
• From 29$

Gorelo is an AI-powered IT service management platform that combines service delivery, remote management, documentation, billing, automation, and integrations into one unified solution for managed service providers and IT teams.

• Free Trial
• From 99$

MicroAI provides advanced Edge and Embedded AI/ML platforms for IT and OT asset optimization, offering solutions for machine intelligence, smart connectivity, security monitoring, digital factory, and knowledge management.

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Telepat provides bespoke AI solutions including software development, AI strategy, and security infrastructure for startups and enterprises.

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Workflos.ai helps companies manage their SaaS applications efficiently, offering tools for finding, deploying, managing, and selling apps with ease.

• Free Trial
• API

AI Answering Service provides a 24/7 AI receptionist to handle business calls, capture leads, and answer inquiries, helping small businesses scale without additional hiring.

• Free Trial
• From 32$

Tray.io is an AI-ready iPaaS platform that enables businesses to quickly and securely deploy AI agents and automate integrations.

• Usage Based

Leena AI is a Gen AI agent designed for enterprises to significantly reduce IT, HR, and Finance tickets, guaranteeing 70% self-service.

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