Top AI tools for Quality Assurance Analyst

Waanee AI is a comprehensive AI-powered platform offering virtual assistants, agent assistance, and customer engagement tools for contact centers. It combines conversational AI with CRM capabilities to enhance customer service operations.

• Contact for Pricing

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

SmartBear delivers a comprehensive suite of AI-powered tools for API development, testing, monitoring, and quality assurance to streamline the software delivery lifecycle.

• Free Trial

CVAT is an industry-leading data annotation platform designed for machine learning teams, offering comprehensive tools for image, video, and 3D data labeling with AI-assisted features.

• Freemium
• From 33$

Juno.one is an advanced project management tool for agile teams, offering detailed test case management, time planning, issue tracking, and comprehensive documentation features, all supported by a suite of intuitive tools.

• Paid
• From 9$

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Awaken offers AI-driven solutions for contact centers, focusing on quality assurance, customer satisfaction, and operational efficiency through tools like real-time agent assist and conversational analytics.

• Free Trial

hosts.click provides an easy, secure way to preview websites on different servers without DNS or server changes, ideal for collaboration and testing.

• Free

Kaizo is an AI-powered platform that provides quality assurance, performance coaching, and agent engagement tools for Zendesk and Salesforce customer service teams.

• Freemium
• From 20$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

DataOrb is an AI-powered platform designed to transform customer interactions into revenue growth opportunities by leveraging AI for deep analysis across customer touchpoints.

• Contact for Pricing

Rulebase provides fintech customer service teams with an AI co-pilot for real-time agent support, automated QA, and compliance monitoring across all interactions.

• Contact for Pricing

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Jam is a browser extension that automates bug reporting by capturing all necessary technical details, including console logs, network requests, and repro steps.

• Freemium
• From 12$

Calabrio ONE is a unified cloud-based suite using AI to optimize workforce management, quality assurance, and customer engagement in contact centers.

• Contact for Pricing

Hamming is an end-to-end platform for testing, optimizing, and analyzing AI voice agents, offering automated testing with simulated users, prompt management, and production call analytics.

• Contact for Pricing