WebWhiz vs ChatShape Detailed comparison features, price

WebWhiz

WebWhiz is an innovative AI-powered customer support platform that transforms website content into intelligent chatbot responses. The platform automatically crawls website data, trains ChatGPT on the content, and creates a customizable chatbot that can be easily integrated into any website through a simple script tag.

The solution offers comprehensive features including multilingual support across 100+ languages, GDPR compliance with EU hosting, and regular website crawling to ensure up-to-date responses. WebWhiz stands out for its data-specific approach, providing accurate answers based solely on trained content rather than generating speculative responses.

ChatShape

ChatShape revolutionizes customer interaction by allowing businesses to create intelligent chatbots trained specifically on their website content. Through a simple crawling process, the platform automatically extracts and processes website information to generate a customized AI assistant that seamlessly integrates with any website.

The platform offers comprehensive customization options, including branding elements and conversation tone adjustments, while providing robust features such as lead collection, analytics tracking, and multi-source training capabilities. With support for both website crawling and PDF document processing, ChatShape delivers a versatile solution for businesses seeking to automate customer support and enhance visitor engagement.

WebWhiz

Pricing

Freemium

From 19$

ChatShape

Pricing

Freemium

From 19$

WebWhiz

Features

Easy Integration: Create and deploy chatbot in minutes without coding
Data-Specific Responses: Answers based only on trained website content
Automatic Updates: Regular website crawling for up-to-date information
Multilingual Support: Communication in 100+ languages
Customizable Interface: Adjustable appearance to match website theme
GDPR Compliance: EU-hosted with no cookie usage
Lead Generation: Capability to collect visitor email addresses
Fine-tuning Options: Result improvement through dashboard controls

ChatShape

Features

24/7 Customer Support: Instant automated responses to customer queries
Lead Generation: Automated email collection and lead tracking system
Customization: Adjustable branding, colors, and conversation tone
Analytics Dashboard: Comprehensive message tracking and performance metrics
Multi-source Training: Support for website content and PDF documents
Export Capability: CSV export for collected leads and conversation data
Geographic Tracking: Location tracking for lead generation
Prompt Customization: Adjustable AI instructions and start messages

WebWhiz

Use cases

Customer Support Automation
Website FAQ Management
Lead Generation
Multi-language Customer Service
Knowledge Base Integration
Support Team Workload Reduction

ChatShape

Use cases

Automated customer support
Lead collection and qualification
Website visitor engagement
FAQ automation
Customer service scaling
Sales conversion optimization
Document-based customer assistance
24/7 business availability

WebWhiz

FAQs

How frequently is website data updated?

Websites are crawled once every month by default. More frequent scanning can be arranged through contact.

What happens when plan limits are exceeded?

Users receive notifications for project/page limits. When token limits are exceeded, chatbots stop generating AI responses and switch to predefined messages.

Can I use my own OpenAI API key?

Yes, users can bring their own API key.

Is custom data training possible?

Yes, users can train custom data by simply pasting content into WebWhiz.

ChatShape

FAQs

What is the maximum number of sources for bot creation?

The maximum number of web sources depends on your subscription plan, with limitations based on the text character count from each source.

Can I add custom data beyond website scraping?

Yes, you can add custom data through the prompt settings, add additional web pages to sources, or contact for custom data source integration.

Does the chatbot work with PDF files?

Yes, you can upload multiple PDF files to create a chatbot from your work documents.

What information is available for collected leads?

The system provides lead information including email, country of origin, and conversation history, which can be exported to CSV.