Web2Chat VS IntelliChat

Web2Chat Pricing

IntelliChat Pricing

Web2Chat

• Shared Inbox: Centralize all customer communications in one place.
• Messenger: Engage customers with a customizable chat widget.
• Knowledge Base: Provide self-service options with organized articles and FAQs.
• Aura: Enhance customer support with an AI assistant powered by ChatGPT.
• CRM: Manage customer relationships with integrated CRM features.
• News Center: Publish updates and news articles.
• Ticketing System: Manage and track customer support tickets.
• Lead Generation: Collect and manage customer leads.
• Multilingual Support: Offer support in 45+ languages.

IntelliChat

• Lightning-Fast Setup: Get started in minutes with a hassle-free signup process.
• AI-Powered Conversations: Engages visitors and answer questions with AI.
• Customizable Appearance: Personalize your chatbot to align with your brand.
• Easy Integration: Add a simple code snippet to your website.
• 24/7 Support: Provide round-the-clock assistance to your website visitors.

Web2Chat Use Cases

• Streamlining customer support operations
• Providing instant answers to customer queries via live chat
• Creating a self-service knowledge base for customers
• Managing customer relationships and interactions
• Publishing company updates and news
• Automating responses to common questions with an AI chatbot
• Centralizing communications from multiple channels (email, chat, etc.)
• Collecting and managing customer data

IntelliChat Use Cases

• Enhance customer service on e-commerce platforms.
• Provide instant answers to frequently asked questions.
• Boost website engagement and conversion rates.
• Offer 24/7 support without human intervention.
• Gather customer interaction Data.

Web2Chat FAQs

• How does the Messenger feature work?

  The Messenger feature provides an efficient and interactive chat interface, allowing you to support your customers in real-time.
• Can I customize my Help Center?

  Yes, you can tailor your help center with advanced customization options to fit your brand and needs.
• What is AI and Human Support?

  Web2Chat combines AI-powered responses via ChatGPT with human support, ensuring that your customers always get the help they need.
• Is our data safe?

  Yes, Web2Chat ensures data security with robust encryption, protecting your customer information.
• What type of content can we use to train the chatbot?

  You can use various types of content, including text snippets, web pages, and uploaded files, to train the chatbot.

IntelliChat FAQs

• Can I customize the chatbot's appearance?

  Absolutely! You can customize the chatbot’s colors, choose between light and dark modes, and adjust its placement on your website. Premium users have access to even more customization options.
• How can I train the chatbot with my business information?

  You can easily add custom instructions and knowledge to your chatbot through our user-friendly dashboard. Simply input your specific information, FAQs, or any other relevant data, and the chatbot will use this to respond to customer queries.
• What happens when I reach the 500 pageview limit on the free plan?

  Once you’ve reached the 500 pageview limit on the free plan, the chatbot will no longer appear on your website. To continue providing chatbot support to your visitors, you’ll need to upgrade to one of our paid plans.
• How do I upgrade, downgrade, or cancel my subscription?

  Managing your subscription is easy. Log into your account dashboard, go to the ‘Subscription’ section, and you’ll find options to upgrade, downgrade, or cancel your plan. Changes take effect immediately, and you can do this at any time.
• Do I need coding skills to use this chatbot?

  Not at all! Our chatbot is designed to be user-friendly for everyone, regardless of technical background. The setup process is straightforward, and all customizations can be done through our intuitive interface.

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