TextYess vs AutoChat Detailed comparison features, price

TextYess

TextYess is a comprehensive platform that transforms WhatsApp into a primary revenue channel for eCommerce businesses. It leverages Artificial Intelligence to provide personalized customer interactions at scale.

The platform integrates with your CMS, enabling real-time access to product catalogs and customer data. By connecting a dedicated phone number, businesses can send targeted broadcast campaigns, set up automated responses for common scenarios like abandoned checkouts, and provide 24/7 customer support via an AI-powered agent.

AutoChat

AutoChat provides a comprehensive suite of tools designed to optimize WhatsApp Business communications through AI-driven automation. It enables businesses to automate workflows, handle customer queries instantly, and enhance customer loyalty by leveraging WhatsApp as a primary communication channel. The platform facilitates the creation of sophisticated chatbots without requiring any coding knowledge, allowing for automated responses, lead qualification, and FAQ management.

Beyond chatbots, AutoChat integrates directly with eCommerce platforms like Shopify and WooCommerce, enabling businesses to offer a native shopping experience within WhatsApp, complete with an integrated checkout system and abandoned cart recovery features. It also includes capabilities for bulk messaging to reach large audiences and a unified team inbox, allowing multiple agents to manage customer conversations efficiently from a single WhatsApp number, improving sales and support processes.

Pricing

TextYess Pricing

Free Trial

From $199

TextYess offers Free Trial pricing with plans starting from $199 per month .

AutoChat Pricing

Free Trial

From $50

AutoChat offers Free Trial pricing with plans starting from $50 per month .

Features

TextYess

Broadcast Campaigns: Send hyper-personalized marketing messages on WhatsApp at scale using AI.
Automations: Configure WhatsApp automations for events such as abandoned checkouts and post-purchase follow-ups.
AI Agent: Provide 24/7 customer support on WhatsApp with an AI Agent trained on your product catalog.
Advanced Analytics: Track the economic impact and performance of WhatsApp campaigns and automations.
CMS Integration: Connects with your eCommerce platform (e.g., Shopify) to access product and customer data.

AutoChat

No Code Chatbot Builder: Build powerful chatbots without programming for auto-responses, lead qualification, and FAQs.
WhatsApp Commerce: Offer products directly within WhatsApp, integrating with WooCommerce, Shopify, or custom platforms.
Bulk Messaging & Team Inbox: Reach thousands with bulk messages and manage incoming chats efficiently with multiple agents.
GPT-4 AI Chatbot: Utilize advanced AI for building powerful and intelligent chatbots.
Native Integrations: Connect seamlessly with preferred cloud applications like OpenAI, Zapier, Make.com, and Google Apps.
Unified Team Inbox: Manage sales and support chats with a multi-agent system on web and mobile.
AI Chat using Business Data: Leverage business-specific data to enhance AI chat interactions.
Text & Voice Conversation AI: Engage customers through both text-based and voice-based AI interactions.
Official WhatsApp Business API Integration: Secure an official WhatsApp Business account and integrate with existing POS/ERP/eCommerce systems.

Use Cases

TextYess Use Cases

Sending promotional offers and product updates to customers via WhatsApp.
Recovering abandoned carts by sending automated reminders and incentives.
Providing instant customer support and answering product-related questions.
Gathering customer feedback and reviews.
Improving customer engagement and building relationships.

AutoChat Use Cases

Automating WhatsApp customer service workflows.
Instantly resolving customer queries via AI chatbots.
Qualifying leads automatically through WhatsApp conversations.
Providing 24/7 support by answering frequently asked questions.
Selling products directly within the WhatsApp application.
Recovering abandoned carts through automated WhatsApp messages.
Sending promotional or informational bulk messages on WhatsApp.
Managing customer support collaboration with a shared team inbox.
Enhancing customer engagement using AI-powered conversations.

FAQs

TextYess FAQs

Is it possible to tailor the AI Shopping-Agent's replies?

The content does not explicitly state the ability to tailor responses, but the AI agent is trained on your product catalog.
How does your AI Agent stand out from the rest of the chatbots?

The content highlights that the AI agent is trained in real-time on your product catalog.
What is needed to set up the AI WhatsApp-Agent?

You need to connect TextYess to your CMS and a phone number (not currently active on WhatsApp).
Can my customers talk to a human? How is the transition to human support managed?

The provided context does not have any specific information about transition to human support.
What is an inbound conversation on WhatsApp?

The provided content does not explain what is an inbound conversation on WhatsApp.

AutoChat FAQs

What makes AutoChat a leading WhatsApp Automation Platform?

AutoChat offers advanced cloud-based solutions like a no-code chatbot builder, bulk messaging, and seamless eCommerce integration, tailored for WhatsApp Business automation.
How does AutoChat simplify chatbot development without coding?

AutoChat features a powerful No Code Chatbot Builder, enabling users to create robust chatbots effortlessly with support for media, interactive elements, API integration, and third-party add-ons.
What sets AutoChat apart in the eCommerce landscape?

It provides a native WhatsApp shopping experience with integrated checkout, direct integration with platforms like Shopify and WooCommerce, and effective abandoned cart recovery features.
How does AutoChat enhance team collaboration and support efficiency?

AutoChat's Unified Team Inbox allows multiple agents to handle incoming messages on a single WhatsApp number, featuring access control, performance monitoring, and agent management capabilities.
What benefits does AutoChat offer through official WhatsApp Business integration?

Benefits include obtaining an official WhatsApp Business account quickly (within 2 days), seamless integration with existing systems (POS/ERP/eCommerce), support for webhooks/APIs, and instant bulk notification delivery.