Textline VS Beetexting

Textline Pricing

Beetexting Pricing

Textline

• Universal Inbox: Consolidates conversations from SMS, MMS, Webchat, Facebook, and Instagram.
• Team Collaboration: Allows multiple agents to manage conversations, with features like whispers and conversation claiming/transfer.
• SMS/MMS Messaging: Facilitates two-way text communication with customers.
• Automations: Enables setting up auto-replies, scheduled messages, and workflow automation.
• Integrations: Connects seamlessly with CRM and support tools like Salesforce, Zendesk, HubSpot, Slack, and Zapier.
• Surveys: Collect customer feedback via text using CSAT, NPS, or custom surveys.
• Security & Compliance: Offers features supporting HIPAA, SOC 2, and TCPA standards.
• Metrics & Insights: Provides built-in analytics to track KPIs and monitor team performance.
• Mass Texting (Announcements): Broadcast messages to large groups of contacts.
• Mobile Apps: Allows secure messaging from mobile devices.

Beetexting

• Shared Inboxes: Manage team text communications collaboratively from a single interface.
• SMS Compliance Management: Built-in tools track consent levels and ensure adherence to 10DLC and TCR regulations.
• Automated Workflows: Create automations using an if/then builder, keyword triggers, out-of-office replies, and sequences.
• Professional Texting: Send individual messages, mass blasts (scheduled, recurring, personalized), and group messages.
• Advocate AI: Utilizes AI, including a ChatGPT Perfect Message Builder and relationship hints (Reflections).
• Advanced Analytics & Reporting: Track communication metrics, opted-in data growth, and ROI with filterable dashboards.
• Pay-by-Text: Facilitates collecting payments via text message (Credit Card, ApplePay, GooglePay).
• Reviews-by-Text: Request customer reviews through text messages.
• Integrations: Offers basic contact sync and workflow integrations with other platforms.

Textline Use Cases

• Enhancing customer support response times and resolution rates via SMS.
• Improving sales lead conversion through instant text communication and follow-ups.
• Streamlining operational updates and field team coordination.
• Executing SMS marketing campaigns for promotions and customer loyalty.
• Conducting customer feedback surveys (CSAT/NPS) via text.
• Managing appointment reminders and confirmations.
• Facilitating internal team communication and shift filling.
• Handling customer inquiries from website chat and social media in one inbox.

Beetexting Use Cases

• Improving customer service response times and accessibility.
• Accelerating sales cycles with prompt text-based follow-ups.
• Executing targeted SMS marketing campaigns.
• Streamlining operational communications for logistics and employee updates.
• Enhancing recruiting efficiency through faster candidate engagement.
• Managing vendor and partner communications via text.
• Collecting payments and customer reviews efficiently through SMS.

Textline FAQs

• How does Textline’s pricing work?

  Textline offers four plans: Limited, Standard, Pro, and Enterprise, priced per agent with monthly or discounted annual billing. Pricing depends on features and agent count. Messaging costs (based on bulk credits) and industry fees are additional. You choose a plan, purchase message credits (minimum 500/$15 required, unused credits roll over), and add optional features like Webchat.
• Do you charge for messaging?

  Yes, Textline uses a bulk message credit system. The default package includes 500 credits. One credit equals one 160-character SMS segment; MMS messages cost three credits.
• What happens if I go over my bulk message limit?

  Your account uses backup credits, which cost $0.04 each and also roll over. A minimum of 250 backup credits is required per account, charged only when used.
• Can I use my own number with Textline?

  Yes, in most cases. Textline can typically text-enable existing landlines. Porting a cell phone number will result in loss of voice functionality and native texting on that phone.
• How do you handle phone number registration costs?

  For 10-digit long codes (10DLC), there's a $15 monthly campaign registration fee via The Campaign Registry. Toll-free numbers do not currently have this monthly fee.

Beetexting FAQs

• How does Beetexting ensure SMS compliance?

  Beetexting manages compliance with 10DLC regulations by tracking SMS consent levels (conversational, informational, promotional) and ensuring messages adhere to these levels, including features like message scrubbing and screening.
• Can I use my existing business phone number with Beetexting?

  Yes, Beetexting allows you to text-enable existing company, shared, or personal phone lines.
• Can multiple team members manage texts from one number?

  Yes, Beetexting offers shared inboxes allowing teams to manage conversations collaboratively from a single interface, with features like claiming, assigning, and internal chat.
• Does Beetexting offer message automation?

  Yes, it provides an automated workflow builder supporting keyword triggers, out-of-office replies, sequence enrollment, time delays, and integrations like Calendly.
• What kind of analytics does Beetexting provide?

  Beetexting offers advanced analytics to track mobile opted-in data growth, communication metrics (sends, receives, reply rates/times, resolves), and feature usage, which can be filtered and saved into dashboards.

Uptime Monitor

Uptime Monitor