TALKR vs Operation AI Detailed comparison features, price

TALKR

TALKR delivers advanced AI-powered virtual assistants that revolutionize business communication across multiple channels. The platform transforms traditional contact centers by replacing outdated interactive voice response systems with intelligent, conversational AI agents that can handle complex interactions.

The solution offers omnichannel capabilities, seamlessly integrating with phone, web, messaging, and social networks while connecting to various business tools including CRM, ERP, and knowledge bases. With multilingual support and enterprise-grade security, TALKR enables businesses to automate up to 85% of customer requests in real-time.

Operation AI

Enhance customer interactions with an AI phone assistant capable of engaging in natural, human-like conversations around the clock. This system understands conversational context, remembers previous interactions, and delivers instant, accurate responses, thereby improving overall customer satisfaction and ensuring no call goes unanswered, regardless of the time or staff availability.

Streamline workflows through seamless integration with existing CRM systems. The AI assistant automatically records customer details, provides summaries of conversations, and can initiate follow-up tasks within the CRM environment. This automation frees up human teams to concentrate on strategic activities. Furthermore, extend business reach globally with support for 15 languages and local phone numbers in 13 countries, enabling connection with a diverse customer base previously inaccessible.

Pricing

TALKR Pricing

Usage Based

From $14

TALKR offers Usage Based pricing with plans starting from $14 per month .

Operation AI Pricing

Freemium

From $10

Operation AI offers Freemium pricing with plans starting from $10 per month .

Features

TALKR

Omnichannel Integration: Seamless communication across phone, web, messaging, and social networks
Custom Voice Options: Configurable voice personalities with emotion analysis capabilities
API Integration: Connect with CRM, ERP, and business tools
Real-time Analytics: Comprehensive monitoring and conversation tracking
Multilingual Support: Multiple languages and dialects supported
Security Compliance: GDPR-compliant data protection with encryption
No-Code Platform: Easy-to-use interface for bot creation and management
24/7 Availability: Round-the-clock automated customer support

Operation AI

Intelligent AI Responses: Delivers seamless, intelligent replies in real-time, allowing users to interrupt.
Business Knowledge: Trainable AI equipped with specific knowledge of your business and services.
Conversation Summaries: Automatically generates and integrates detailed conversation overviews into workflows.
CRM Integration: Submits customer details automatically to existing CRM systems (e.g., Hubspot, Salesforce).
Multilingual Support: Supports 15 languages for AI-driven customer service, expanding global reach.
Automated Lead Generation: Converts conversations into sales opportunities through AI.
24/7 Call Handling: Ensures all calls are answered professionally, even outside business hours.
Global Deployment: Supports local phone numbers in 13 countries worldwide.

Use Cases

TALKR Use Cases

Customer Relations Management
Appointment Scheduling and Reminders
After-Sales Service
Lead Generation
Order Processing
Parcel Tracking
Customer Satisfaction Surveys
Support Ticket Management

Operation AI Use Cases

Educating customers on complex products or services.
Handling missed business calls 24/7.
Generating and nurturing leads via phone interactions.
Reselling customized AI phone assistants for specific industries.
Automating routine customer service inquiries.
Expanding business operations into multilingual markets.

FAQs

TALKR FAQs

Can the callbot handle complex calls?

Yes, TALKR callbots can handle complex calls using advanced AIs and automation processes. They can transfer calls to human agents during business hours if necessary.
Can phone chatbots speak multiple languages?

Yes, TALKR Bots are multilingual and configured to support multiple languages and dialects, making them suitable for international markets.
How is information secured when interacting with a callbot?

TALKR prioritizes information security with data encryption, authorization management, and compliance with data protection regulations. Data is stored in the country of the project with no third-party transfers.

Operation AI FAQs

What is the process for setting up my AI Phone Assistant?

It's a very simple process with detailed instructions provided in your dashboard.
How do I train the AI Phone Assistant with my business knowledge?

All packages provide templates to guide you in structuring your knowledge into prompts. The Business Package offers an option for our team to train and test the AI Assistant using your provided business information.
How can I access call summaries and customer contact information?

For the Individual Package, you receive an email notification with the summary and details. For the Business Package, the system automatically syncs this information to your CRM system.
What CRM systems do you support for integration?

We support all major CRM systems, including Hubspot, Salesforce, ActiveCampaign, Zoho CRM, and more. If you use a different CRM, please contact us for assistance.
Can I upgrade my plan later?

Yes, you can upgrade your plan at any time when you need to.