Johnni AI vs Operation AI Detailed comparison features, price

Johnni AI

Johnni AI offers advanced AI voice agents designed primarily for small and medium-sized businesses in Australia, such as pizza shops, restaurants, and trade services. These agents automate phone calls, manage bookings, and handle appointments around the clock, ensuring businesses never miss a call and maintain excellent customer service. The service focuses on saving businesses on wage costs and increasing overall productivity by providing seamless 24/7 customer interaction.

Utilizing cutting-edge AI, including natural language processing, Johnni AI aims to provide human-like interactions, enhancing the customer experience. It integrates with existing business systems like CRMs and telephony platforms, offering features such as call transcripts, recordings, and smart follow-ups via SMS or email. The platform emphasizes competitive pricing and local support, allowing businesses to focus on growth while the AI handles reception duties.

Operation AI

Enhance customer interactions with an AI phone assistant capable of engaging in natural, human-like conversations around the clock. This system understands conversational context, remembers previous interactions, and delivers instant, accurate responses, thereby improving overall customer satisfaction and ensuring no call goes unanswered, regardless of the time or staff availability.

Streamline workflows through seamless integration with existing CRM systems. The AI assistant automatically records customer details, provides summaries of conversations, and can initiate follow-up tasks within the CRM environment. This automation frees up human teams to concentrate on strategic activities. Furthermore, extend business reach globally with support for 15 languages and local phone numbers in 13 countries, enabling connection with a diverse customer base previously inaccessible.

Pricing

Johnni AI Pricing

Contact for Pricing

Johnni AI offers Contact for Pricing pricing .

Operation AI Pricing

Freemium

From $10

Operation AI offers Freemium pricing with plans starting from $10 per month .

Features

Johnni AI

Human-Like Interaction: Responds to inquiries and manages calls naturally, like a real person.
Full Transcripts & Summaries: Provides comprehensive summaries and complete transcripts of all calls.
Instant Appointment Booking: Schedules meetings directly into calendars.
Call Recordings: Records and stores calls for quality assurance via a dedicated dashboard.
Instant Answering: Ensures quick responses so no important calls are missed.
Smart Follow-ups: Schedules follow-up calls, SMS, or emails based on caller preferences.
24/7 Availability: Operates continuously without breaks or time off.
Inbound & Outbound Calls: Capable of handling incoming calls and making outgoing calls.
CRM & System Integration: Connects with CRM, telephony, automation platforms, POS systems, etc.
Customizable Voice & Responses: Offers a range of voices and allows customization of scripts and workflows.

Operation AI

Intelligent AI Responses: Delivers seamless, intelligent replies in real-time, allowing users to interrupt.
Business Knowledge: Trainable AI equipped with specific knowledge of your business and services.
Conversation Summaries: Automatically generates and integrates detailed conversation overviews into workflows.
CRM Integration: Submits customer details automatically to existing CRM systems (e.g., Hubspot, Salesforce).
Multilingual Support: Supports 15 languages for AI-driven customer service, expanding global reach.
Automated Lead Generation: Converts conversations into sales opportunities through AI.
24/7 Call Handling: Ensures all calls are answered professionally, even outside business hours.
Global Deployment: Supports local phone numbers in 13 countries worldwide.

Use Cases

Johnni AI Use Cases

Automating call answering for small and medium businesses.
Booking appointments and managing schedules 24/7.
Providing after-hours call handling.
Qualifying new leads and scheduling follow-ups.
Handling customer support inquiries for e-commerce sites.
Managing client inquiries and appointments for real estate agencies.
Reactivating old leads through outbound calling campaigns.
Capturing required information for job bookings (e.g., for tradies).

Operation AI Use Cases

Educating customers on complex products or services.
Handling missed business calls 24/7.
Generating and nurturing leads via phone interactions.
Reselling customized AI phone assistants for specific industries.
Automating routine customer service inquiries.
Expanding business operations into multilingual markets.

FAQs

Johnni AI FAQs

Is it really 24/7?

Absolutely! Available 24/7, without sick days or time off. Johnni can continuously work to ensure your business is always ready to take calls, even after hours, so you never miss an opportunity.
How do you sound so human?

Johnni leverages cutting-edge AI technology and natural language processing to replicate human conversation. This enables our interactions to flow naturally, providing your callers with a smooth experience and leaving a professional first impression. It includes emotional triggers to transfer to a human if needed and anti-interruption technology.
Can I customise the voice and responses?

We have a range of voices you can choose from and based on your scripts and workflows, we will make sure Johnni follows the right processes and captures the right data.
Can I use my existing business number?

Absolutely, this is super easy for Johnni. We can integrate with an existing phone number or set up something new. You just need to set up call forwarding, and you’re good to go.
Which Integrations?

As long as your software has an API integration, Johnni can integrate. We can integrate our AI into almost any system so everything runs smooth every time, whether a POS system, a CRM or anything in between.

Operation AI FAQs

What is the process for setting up my AI Phone Assistant?

It's a very simple process with detailed instructions provided in your dashboard.
How do I train the AI Phone Assistant with my business knowledge?

All packages provide templates to guide you in structuring your knowledge into prompts. The Business Package offers an option for our team to train and test the AI Assistant using your provided business information.
How can I access call summaries and customer contact information?

For the Individual Package, you receive an email notification with the summary and details. For the Business Package, the system automatically syncs this information to your CRM system.
What CRM systems do you support for integration?

We support all major CRM systems, including Hubspot, Salesforce, ActiveCampaign, Zoho CRM, and more. If you use a different CRM, please contact us for assistance.
Can I upgrade my plan later?

Yes, you can upgrade your plan at any time when you need to.