Support AI vs FPT.AI Detailed comparison features, price

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

FPT.AI

FPT.AI is a comprehensive artificial intelligence ecosystem that leverages Generative AI to transform businesses into AI-first organizations. Established in 2017, the platform offers cutting-edge solutions across customer service, business operations, workforce management, and sales optimization.

The platform's capabilities include AI virtual assistants, automated workflows, knowledge management systems, and data analytics tools. With proven results of 67% increase in productivity and over 200 million automated interactions, FPT.AI has established itself as a trusted partner for regional-leading enterprises seeking digital transformation.

Support AI

Pricing

Freemium

From 29$

FPT.AI

Pricing

Contact for Pricing

Support AI

Features

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

FPT.AI

Features

AI Virtual Assistants: 24/7 automated omni-channel conversations
Business Process Automation: Streamlined workflow optimization
Knowledge Management: AI-powered employee performance enhancement
Data Analytics: Actionable insights for sales optimization
Multi-channel Integration: Seamless communication across platforms

Support AI

Use cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

FPT.AI

Use cases

Customer service automation
Digital workforce management
Business process optimization
Sales efficiency improvement
Document automation
Payment collection
Customer experience management
Know-Your-Customer (KYC) verification

Support AI

FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.

What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.

Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.

Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.

FPT.AI

FAQs

What industries does FPT.AI serve?

FPT.AI serves multiple industries including Banking-Finance, Insurance, Retail, and Logistics sectors.

What is the average productivity increase reported by clients?

Clients using FPT.AI solutions report an average productivity increase of 67%.

How many end-users does FPT.AI serve?

FPT.AI serves over 16 million end-users worldwide through its AI solutions.