Support AI vs Superseek Detailed comparison features, price

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

Superseek

Superseek transforms business content into powerful AI-driven customer service solutions that can handle up to 75% of customer queries automatically. The platform creates custom ChatGPT-like assistants that are specifically trained on a company's content, ensuring accurate and relevant responses while supporting over 95 languages.

The system features automatic content synchronization, seamless integration with existing customer service tools, and customizable lead capture forms. With no-coding required, businesses can easily configure their AI assistant's personality, branding, and response parameters while maintaining complete control over content accuracy through built-in correction tools.

Support AI

Pricing

Freemium

From 29$

Superseek

Pricing

Freemium

From 19$

Support AI

Features

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

Superseek

Features

Multilingual Support: Fluent responses in over 95 languages
Content Integration: Supports websites, knowledge bases, and PDF documents
Auto-Sync: Automatic content updates to maintain response accuracy
Human Handoff: Seamless transfer of complex queries to live agents
Custom Branding: Adjustable AI personality and visual elements
Answer Correction: Real-time improvements to AI responses
Lead Generation: Contextual lead capture forms
No-Code Setup: Simple configuration and website embedding

Support AI

Use cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

Superseek

Use cases

Customer support automation
Product information assistance
Knowledge base query resolution
Lead generation and capture
Multi-language customer service
Website support enhancement
Documentation assistance
Service inquiry management

Support AI

FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.

What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.

Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.

Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.

Superseek

FAQs

What is an AI credit?

Using the default GPT-3.5-turbo model costs 1 AI credit per AI response, while using GPT-4 model costs 15 AI credits per response. Users can switch between AI models anytime.

How secure is the content I add?

All uploaded documents are immediately deleted after text extraction. The platform follows security best practices and uses reputed vendors like Heroku and Supabase. Content is not accessible to OpenAI for model training.

How is it different from ChatGPT?

Unlike ChatGPT which handles general questions, Superseek is trained specifically on your business content to provide accurate product-specific information without hallucinations.