SupBot vs DeepConverse Detailed comparison features, price

SupBot

SupBot is an advanced AI-powered customer support platform that transforms how businesses handle customer inquiries. Built on OpenAI technology, it enables organizations to create customized support bots that can be seamlessly integrated into any website, providing round-the-clock automated assistance.

The platform features a streamlined setup process, allowing businesses to train their support bots with specific knowledge, test their performance, and deploy them with minimal coding requirements. With its built-in ticketing system and contact retrieval capabilities, SupBot ensures efficient management of customer interactions while maintaining consistent support quality.

DeepConverse

DeepConverse is an advanced AI-powered support automation platform that combines generative AI chatbots, interactive decision trees, and cognitive answer engine capabilities to streamline customer support operations. The platform seamlessly integrates with existing knowledge bases and backend systems to provide precise, conversational answers while enabling smooth agent handovers when needed.

The solution offers comprehensive features including step-by-step troubleshooting guides, multi-source content support, and rich analytics to help organizations deliver faster support while reducing costs. With ISO 27001 compliance, SOC 2 certification, and GDPR readiness, DeepConverse ensures enterprise-grade security while helping businesses scale their customer service operations efficiently.

SupBot

Pricing

Freemium

From 15$

DeepConverse

Pricing

Free Trial

From 49$

SupBot

Features

Automated Response System: 24/7 instant customer support handling
Custom Bot Training: Personalized knowledge base creation
Easy Integration: Simple deployment with minimal coding
Ticketing System: Organized customer inquiry management
Multiple Bot Management: Deploy and manage multiple support bots
Performance Testing: Comprehensive bot testing capabilities

DeepConverse

Features

Generative AI Chatbots: Provides precise and conversational answers using existing knowledge sources
Interactive Guides: Step-by-step troubleshooting and process navigation
Cognitive Answer Engine: Fast and relevant results from multiple content sources
Agent Handover: Seamless transition to human agents when needed
Rich Analytics: Comprehensive insights into support operations
Multi-channel Support: Web, Facebook Messenger, SMS, and email integration
No-code Flow Builder: Visual automation builder for support processes

SupBot

Use cases

Customer service automation
Website support integration
FAQ management
Support ticket processing
After-hours customer support
Cost reduction in support operations

DeepConverse

Use cases

Automated customer support
Technical troubleshooting
Product warranty automation
Student support automation
E-commerce customer service
IT helpdesk automation
Knowledge base integration
Process compliance training

SupBot

FAQs

What is SupBot?

SupBot is an AI-powered support solution that can be easily integrated into any website.

How much does SupBot cost?

Free plan allows for 100 monthly messages. $15/monthly for one bot with Standard, or $45/monthly for 5 bots with Premium.

How do I see my customers messages and ticketing system?

You will receive a ticket in your dashboard of the message conversation if a customer requests to speak with a human.

How does SupBot work?

SupBot is built on top of OpenAI to create custom support bots that are trained from user inputs.

DeepConverse

FAQs

What is a Guide Session?

A Guide Session starts when a user interacts with the guide by engaging with its content.

What integrations are supported?

The product comes pre-built with connectors to systems like Salesforce, Zendesk, Lithium, Youtube, Confluence, Freshdesk, Gmail, Google Calendar, Google Drive, Intercom, Okta, Slack, Trello, and Twilio.

SupBot