CoSupport AI
SmartBots AI
VS
Smartconvo
SmartBots AI
SmartBots AI provides a comprehensive platform enabling enterprises to develop and implement scalable Artificial Intelligence (AI) agents tailored to specific business needs. It focuses on driving value across various enterprise workflows by offering solutions for support, data analysis, knowledge management, employee assistance, and process automation. The platform emphasizes seamless integration with existing enterprise systems like CRM, ERP, and data lakes through API-based connections and pre-built connectors, ensuring the AI solutions fit within the current technological infrastructure.
The platform incorporates robust security measures, adhering to standards such as SOC2 Type 2, ISO, and PCI DSS, alongside features like zero trust security and strong Access Control Lists (ACL). It supports multi-modal interactions (chat, voice, apps) across various channels for a consistent user experience. Users can leverage a visual builder for no-code/low-code development, advanced Retrieval-Augmented Generation (RAG) for context-aware responses, and Text-to-SQL capabilities for easier data analysis. Deployment options include SaaS, dedicated, on-premise, or major cloud providers like AWS, Azure, and Google Cloud.
Smartconvo
Smartconvo offers a platform for businesses to enhance productivity by creating AI Copilot chatbots trained on their own enterprise data. This allows organizations to leverage their internal knowledge base, documents, support tickets, and CRM data to build intelligent chatbots capable of providing instant and accurate responses. The platform focuses on delivering human-like conversational experiences and automating various business processes across departments.
Designed for scalability, Smartconvo caters to businesses ranging from startups to large enterprises, emphasizing enterprise-grade security features like SOC 2 compliance, SSO, RBAC, and secure data connectors. It facilitates seamless integration with existing systems and supports multiple languages, enabling global operations and consistent user engagement across various channels. The tool aims to streamline workflows, break down data silos, and centralize knowledge management securely.
Pricing
SmartBots AI Pricing
SmartBots AI offers Contact for Pricing pricing .
Smartconvo Pricing
Smartconvo offers Free Trial pricing with plans starting from $9 per month .
Features
SmartBots AI
- Visual Builder: Design AI agent workflows visually using a no-code/low-code interface.
- Text to SQL: Convert natural language queries into SQL for structured data analysis.
- Advanced RAG: Utilize sophisticated Retrieval-Augmented Generation for contextually relevant and accurate AI responses.
- Enterprise Integrations: Seamlessly connect AI agents with CRM, ERP, ticketing systems, data lakes, and more via APIs and pre-built connectors.
- Enterprise Security: Features SOC2 Type 2, ISO, and PCI DSS compliance, zero trust security, and strong ACL.
- Multi-Modal & Multi-Channel: Engage users through chat, voice, and custom AI applications across various platforms.
- Pre-built Templates: Accelerate deployment with a library of templates for different industries and functions.
- Performance Monitoring & Analytics: Track AI agent performance, measure success metrics, and maintain detailed logs.
- LLM Flexibility: Connect agents to various Large Language Models (LLMs), including custom or proprietary ones.
- Comprehensive Gen AI Technology: Offers automation capabilities, intelligent recommendations, and leverages enterprise context.
Smartconvo
- AI Copilot: Trainable AI assistant for enterprise tasks.
- Train on Own Data (PrivateGPT): Securely train AI models on private enterprise knowledge.
- Document AI: Process and understand unstructured information from documents.
- Enterprise-Grade Security: Features SOC 2 Type II compliance, SSO, RBAC, and secure connectors.
- Seamless Integrations: Connects with platforms like Shopify, WordPress, Salesforce, Slack, Zapier, and more.
- Automated Workflows: Streamline tasks and processes using AI automation.
- Multi-language Support: Engage users globally with chatbots fluent in multiple languages.
- Omnichannel Support: Provide consistent AI responses across web, mobile, and social media.
- Tools and Actions: Enhance AI capabilities by connecting external APIs.
- Custom Bots: Create personalized chatbots tailored to specific business needs.
Use Cases
SmartBots AI Use Cases
- Automating 24/7 customer support via voice and chat agents.
- Analyzing complex datasets from multiple sources to derive business insights.
- Providing employees with instant access to internal knowledge bases and company information.
- Streamlining internal processes like HR and IT support requests.
- Automating repetitive business tasks and orchestrating workflows.
- Developing custom AI applications tailored to unique enterprise requirements.
- Improving first-call resolution rates and reducing operational costs in contact centers.
- Democratizing data analysis across the organization.
Smartconvo Use Cases
- Streamlining HR processes like recruitment, onboarding, and employee inquiries.
- Boosting sales team efficiency through automated lead management and follow-ups.
- Enhancing customer support with automated responses and ticket resolution.
- Automating financial tasks such as invoicing and compliance checks.
- Proactively detecting and resolving IT issues.
- Driving marketing success with personalized, data-driven insights.
- Creating a centralized knowledge base accessible across the organization.
Uptime Monitor
Uptime Monitor
Average Uptime
99.93%
Average Response Time
272.37 ms
Last 30 Days
Uptime Monitor
Average Uptime
91.78%
Average Response Time
1656.3 ms
Last 30 Days
SmartBots AI
Smartconvo
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