ResolveAI vs LiveChatAI Detailed comparison features, price

ResolveAI

ResolveAI is a comprehensive AI chatbot platform that enables businesses to create and deploy custom AI assistants without any coding requirements. The platform allows seamless integration with various data sources, including website pages, documents, and Google Drive, to train AI chatbots that accurately represent your business.

The service offers multiple integration options across popular platforms such as WhatsApp, Facebook Messenger, and Slack, with features including human takeover capabilities, multilingual support, and automated meeting scheduling. The platform utilizes both ChatGPT 3.5 and 4.0 technologies to provide intelligent, context-aware responses while maintaining brand consistency through customizable AI personas.

LiveChatAI

LiveChatAI offers an innovative AI assistant powered by OpenAI technology. It delivers solutions to complex issues with secure and accurate responses. The platform allows businesses to train a GPT-powered live chat with their specific content, ensuring personalized and informed interactions with customers.

LiveChatAI is designed to integrate with various platforms such as websites, Slack, and WhatsApp. It breaks down language barriers by supporting 95 different languages. The platform includes analytics to track performance and refine chatbot responses, and it facilitates seamless transitions to human support teams when necessary.

ResolveAI

Pricing

Freemium

From 9$

LiveChatAI

Pricing

Freemium

From 39$

ResolveAI

Features

Custom AI Training: Train chatbots with business-specific data from multiple sources
Multi-platform Integration: Compatible with WhatsApp, Messenger, Slack, and website widgets
Human Takeover: Seamless transition from AI to human support when needed
Booking Assistant: Automated meeting and appointment scheduling
Multilingual Support: Communication in any language
Real-time Monitoring: Track and analyze chatbot performances
Customizable Persona: Adjust AI personality to match brand voice
API Tools Integration: Remote data lookups and conversation triggers

LiveChatAI

Features

Custom Data Training: Train the AI chatbot with your own data (website, documents, Q&A).
Multi-Platform Integration: Works on websites, Slack, and WhatsApp.
Live Chat & Human Handoff: Seamlessly switch between AI and human support.
Multilingual Support: Offers instant localization in 95 languages.
Analytics & Reporting: Track performance, identify issues, and refine responses.
AI Actions: Gather dynamic and personalized data.
Multiple LLM Options: Choose between GPT-3.5, GPT-4 turbo, GPT-4o, GPT-4o mini, Sonnet, Llama, and Mistral (availability varies by plan).
API Access: Tailor-made AI solutions with API.

ResolveAI

Use cases

24/7 Customer Support
Lead Generation and Qualification
Pre-sale Question Handling
Meeting Scheduling
Email Collection
Knowledge Base Management
Support Ticket Management
Multilingual Customer Service

LiveChatAI

Use cases

Customer support for instant query resolution
Internal support for employee knowledge base
E-commerce support for product information and order inquiries
Educational platforms for student assistance
Automating responses within Slack and WhatsApp

ResolveAI

FAQs

What are AI agents?

AI agents are personal assistants powered by conversational AI that perform tasks based on written instructions. They can automate tasks like customer support, lead generation/qualification, and building searchable knowledge bases.

How are the AI agents trained?

AI agents are trained through direct training prompts and various data sources such as website URLs, documents, and FAQ content, allowing them to provide accurate responses based on specific business information.

What if someone wants to speak to a real human?

Customers can request to speak with a human, triggering an alert to team members. The chat can be transferred between AI agents and human team members as needed.

Do you offer a free trial?

Yes, ResolveAI offers a 10-day free trial with full access to all features to try before buying.

LiveChatAI

FAQs

What is LiveChatAI?

LiveChatAI is an AI bot platform that allows you to create a chatbot trained on your own data. It uses ChatGPT technology to create an interactive chat widget for your website. You can upload documents or provide a website link, and the chatbot will answer questions based on that content.

How can I add my AI bot to my website?

You can integrate an iframe or add a chat bubble to the bottom right corner of your website. Generate a chatbot and select "Embed on website" to get started.

How to import my data?

LiveChatAI scrapes your website or help center pages, collects the content, converts it into a vector database, and creates a long-term memory for use in chat.

Can LiveChatAI predict customer behavior or analyze customer inquiries?

While LiveChatAI primarily provides real-time responses, its ability to collect data can offer valuable insights into customer behavior, and gathered data can be leveraged for further analysis.

How does LiveChatAI handle multiple simultaneous customer conversations?

LiveChatAI can manage numerous concurrent customer interactions efficiently, ensuring fast and accurate responses, providing all customers with a seamless experience regardless of the volume of inquiries.