Resolve247
vs
Kiru
Resolve247
Resolve247 transforms customer support operations through innovative AI-powered solutions that seamlessly integrate with existing workflows. The platform offers two main tools: an AI chatbot providing 24/7 instant customer support and ResponseAssistant that automatically drafts responses in existing inboxes.
The solution stands out with its anti-hallucination guarantee and ability to maintain consistency in communication by writing in the company's tone of voice. The platform is designed to work alongside existing ticketing systems, requiring minimal setup effort while maximizing support team efficiency and customer satisfaction.
Kiru
Kiru AI offers an automated customer support solution through advanced AI chatbots. By connecting to your website and uploading documents, Kiru AI builds a secure Knowledge Vault in under a minute, enabling it to provide accurate and personalized responses to customer inquiries.
This AI-powered assistant is designed to handle repetitive questions, reducing support queries and freeing up your team to focus on more strategic tasks. The system integrates seamlessly with existing systems, offering 24/7 support and providing data-driven insights through real-time analytics to continuously improve the customer service process.
Resolve247
Pricing
Kiru
Pricing
Resolve247
Features
- 24/7 Customer Support: Automated responses available round the clock
- Anti-hallucination Guarantee: Ensures accurate and reliable responses
- Quick Setup: Implementation in minutes with minimal technical requirements
- Custom Voice Integration: Writes responses in company's tone of voice
- Existing System Integration: Works with current ticketing systems
- Multi-source Knowledge Base: Uses data from all company sites
- Automated Response Drafting: Prepares responses automatically in inbox
- Flexible Implementation: Start with one tool and scale as needed
Kiru
Features
- Instant Setup: Connect your website and documents; our AI gets to work in under a minute.
- Accurate Responses: Only answers questions it’s confident about, ensuring trusted and relevant support.
- Seamless Integration: Easily integrates with your existing systems to deliver round-the-clock support.
- Secure Knowledge Vault: Your business’s information is safely stored and instantly accessible.
- Intelligent Query Handling: Filters, prioritizes, and responds to customer questions accurately.
- Up-to-Date Analytics: Monitor customer engagement and support efficiency with our real-time dashboard.
- Smart Declinations: When Kiru AI isn’t certain, it gracefully declines to answer, ensuring every response is reliable.
Resolve247
Use cases
- 24/7 customer support automation
- Reducing support ticket volume
- Accelerating response times to customer inquiries
- Streamlining customer service operations
- Managing high volume customer support
- Automating repetitive support tasks
- Enhancing support team efficiency
Kiru
Use cases
- Automating responses to frequently asked questions.
- Reducing the volume of support tickets.
- Providing 24/7 customer support.
- Improving customer satisfaction through faster response times.
- Freeing up human support teams to focus on complex issues.
- Increasing sales by providing timely and accurate information.
- Gaining data-driven insights to refine the support process.
Resolve247
Uptime Monitor
Average Uptime
99.12%
Average Response Time
813.57 ms
Last 30 Days
Kiru
Uptime Monitor
Average Uptime
99.91%
Average Response Time
469.13 ms
Last 30 Days
Resolve247
Kiru