Reputation
vs
HiFive
Reputation
Reputation offers a unified platform designed to help businesses manage their online reputation and improve customer experience. It consolidates feedback from various sources, providing a comprehensive view of consumer sentiment.
The platform leverages AI-driven insights and recommendations to enable proactive management of customer expectations. Reputation provides businesses with multi-channel feedback, competitive benchmarking, and a proprietary Rep Score to measure performance, enabling location-based insights and data-driven decision-making.
HiFive
HiFive is a comprehensive review management platform designed to enhance a company's online reputation and attract new customers. It empowers businesses to effectively analyze, generate, monitor, and share online reviews across multiple platforms.
The platform provides tools to encourage positive reviews and mitigate negative feedback, ensuring a positive online presence. HiFive helps businesses maintain consistent messaging, engage with customers, and amplify their best reviews for optimal impact, and decode public sentiment.
Reputation
Pricing
HiFive
Pricing
Reputation
Features
- Business Listings: Increase visibility, guarantee accuracy, and achieve higher conversion.
- Reviews & Review Booster: Track, manage and respond to reviews in one place.
- Surveys: Build and send surveys on the sites you care about.
- Social Suite: Listen, like and respond to posts in one central location.
- Location Pages: Get found and convert more customers at all your locations.
- Insights: Understand sentiment, analyze feedback and take action with text analytics.
- Inbox: Win sales and loyalty to your business via popular messaging services.
- Actions: The best help desk ticketing software for any size business.
- Competitive Intelligence: Analyze competitors’ ratings & reviews, compare performance and identify new opportunities.
- Integrations: Activate the power of feedback data across your tech stack.
HiFive
Features
- Universal Command Center: Integrate across 40+ platforms.
- Engage with Precision: Tailored Outreach Tools like Email, SMS, or QR codes.
- Vigilant Shield: Safeguard Your Reputation.
- Strategic Insights Engine: Decode Public Sentiment.
- Amplify Triumphs: Broadcast Testimonials.
- Narrative Control: Direct the Narrative.
- AI Review Responses: Automate replies to reviews.
- Review Reminder Automation: Automate follow up messages.
Reputation
Use cases
- Increase leads, visibility and new customers for dealerships, groups and OEM brands.
- Improve guest satisfaction and your brand’s online presence.
- Attract, convert and retain customers across all store locations.
- Increase resident satisfaction and drive occupancy rates across all properties.
- Improve consumer trust by learning from competitive data and consumer feedback.
- Ensure exceptional patient experience across all locations.
- Ensure quality senior care experiences by leveraging feedback data.
HiFive
Use cases
- Increase positive reviews on platforms like Google and Facebook.
- Monitor and respond to customer reviews from a single platform.
- Showcase positive reviews on a company website and social media.
- Privately capture and address negative feedback.
- Improve search engine ranking and SEO through positive reviews.
- Enhance customer loyalty by engaging with feedback.
Reputation
Uptime Monitor
Average Uptime
100%
Average Response Time
175.67 ms
Last 30 Days
HiFive
Uptime Monitor
Average Uptime
99.66%
Average Response Time
283.77 ms
Last 30 Days
Reputation
HiFive
