Reputation vs HiFive Detailed comparison features, price

Reputation

Reputation offers a unified platform designed to help businesses manage their online reputation and improve customer experience. It consolidates feedback from various sources, providing a comprehensive view of consumer sentiment.

The platform leverages AI-driven insights and recommendations to enable proactive management of customer expectations. Reputation provides businesses with multi-channel feedback, competitive benchmarking, and a proprietary Rep Score to measure performance, enabling location-based insights and data-driven decision-making.

HiFive

HiFive is a comprehensive review management platform designed to enhance a company's online reputation and attract new customers. It empowers businesses to effectively analyze, generate, monitor, and share online reviews across multiple platforms.

The platform provides tools to encourage positive reviews and mitigate negative feedback, ensuring a positive online presence. HiFive helps businesses maintain consistent messaging, engage with customers, and amplify their best reviews for optimal impact, and decode public sentiment.

Pricing

Reputation Pricing

Contact for Pricing

Reputation offers Contact for Pricing pricing .

HiFive Pricing

Freemium

From $17

HiFive offers Freemium pricing with plans starting from $17 per month .

Features

Reputation

Business Listings: Increase visibility, guarantee accuracy, and achieve higher conversion.
Reviews & Review Booster: Track, manage and respond to reviews in one place.
Surveys: Build and send surveys on the sites you care about.
Social Suite: Listen, like and respond to posts in one central location.
Location Pages: Get found and convert more customers at all your locations.
Insights: Understand sentiment, analyze feedback and take action with text analytics.
Inbox: Win sales and loyalty to your business via popular messaging services.
Actions: The best help desk ticketing software for any size business.
Competitive Intelligence: Analyze competitors’ ratings & reviews, compare performance and identify new opportunities.
Integrations: Activate the power of feedback data across your tech stack.

HiFive

Universal Command Center: Integrate across 40+ platforms.
Engage with Precision: Tailored Outreach Tools like Email, SMS, or QR codes.
Vigilant Shield: Safeguard Your Reputation.
Strategic Insights Engine: Decode Public Sentiment.
Amplify Triumphs: Broadcast Testimonials.
Narrative Control: Direct the Narrative.
AI Review Responses: Automate replies to reviews.
Review Reminder Automation: Automate follow up messages.

Use Cases

Reputation Use Cases

Increase leads, visibility and new customers for dealerships, groups and OEM brands.
Improve guest satisfaction and your brand’s online presence.
Attract, convert and retain customers across all store locations.
Increase resident satisfaction and drive occupancy rates across all properties.
Improve consumer trust by learning from competitive data and consumer feedback.
Ensure exceptional patient experience across all locations.
Ensure quality senior care experiences by leveraging feedback data.