Qualli vs Eclipse AI Detailed comparison features, price

Qualli

Qualli revolutionizes customer feedback management by merging multiple feedback sources into a single, AI-powered platform. The system automatically processes and tags feedback from various channels, including social media, support tickets, and surveys, saving organizations an average of 3 hours per week on manual tagging.

The platform features advanced sentiment analysis capabilities, real-time monitoring, and a no-code survey builder for both web and mobile applications. With precise targeting options and customizable themes, Qualli enables businesses to gather meaningful insights while maintaining brand consistency across all feedback channels.

Eclipse AI

Eclipse AI is an advanced customer feedback analytics platform that transforms scattered customer data into unified, actionable insights. The platform seamlessly consolidates feedback from various touchpoints, including surveys, third-party review sites, and audio/video calls, into a single comprehensive dashboard.

Powered by artificial intelligence, Eclipse AI analyzes customer feedback to generate real-time insights, predict customer behavior, and directly link feedback to key performance indicators. The platform has demonstrated significant results for businesses, including 60% improvement in CX metrics and a 45% reduction in customer churn.

Qualli

Pricing

Freemium

From 199$

Eclipse AI

Pricing

Freemium

From 171$

Qualli

Features

AI-Powered Analysis: Automated sentiment analysis and feedback tagging
Centralized Dashboard: All feedback sources merged into one platform
No-Code Survey Builder: Easy-to-use survey creation for web and mobile
Advanced Targeting: Precise user targeting capabilities
Real-time Monitoring: Instant feedback tracking and trend analysis
Customizable Themes: Brand-aligned survey designs
Multi-Platform Support: Web and mobile app integration
Automated Organization: AI-driven feedback categorization

Eclipse AI

Features

Unified Dashboard: Consolidates feedback from multiple sources in one platform
AI-Powered Analysis: Generates real-time actionable insights from customer feedback
Multi-Source Integration: Connects with surveys, review sites, and audio/video calls
Sentiment Analysis: Tracks and analyzes customer sentiment trends over time
Custom Dashboards: Configurable views for surveys, reviews, and call analytics
Automated Reporting: Saves 20+ hours monthly on manual analysis

Qualli

Use cases

Customer satisfaction measurement
Product market fit analysis
User experience research
Design feedback collection
Demographic research
Customer support improvement
Brand sentiment tracking
User interview recruitment

Eclipse AI

Use cases

Customer Experience Optimization
Customer Churn Prevention
Voice of Customer Analysis
Customer Feedback Management
Customer Satisfaction Monitoring
Performance Metric Tracking

Qualli

FAQs

Is Qualli GDPR Compliant?

Yes, Qualli ensures compliance with GDPR regulations for data protection and privacy.

What is an Impression?

An impression is a measure of how many times your survey is shown to users, with different plan tiers offering varying numbers of monthly impressions.

Eclipse AI

FAQs

Can I use Eclipse AI for free?

Yes, there's a free plan available. You can start with a 30-day Professional plan trial, after which you can choose to continue with a paid plan or switch to the Free plan.

What are the billing options?

You can pay monthly or annually, with annual payments offering a 30% discount compared to monthly payments.

How long does onboarding take?

Onboarding takes just a few clicks and comes with no fee. You'll be assigned a dedicated onboarding specialist for personalized support during your first 30 days.