ProProfs Chat vs Asyntai Detailed comparison features, price

ProProfs Chat

ProProfs Chat enables businesses to deliver instant customer support using AI-powered chatbots and advanced live chat software. Designed for both small startups and large enterprises, it allows operators to engage visitors proactively, automate responses, and provide assistance around the clock. With features such as visitor tracking, intelligent chat routing, and comprehensive reports, companies can personalize interactions and accelerate sales cycles.

This all-in-one platform integrates seamlessly with popular eCommerce platforms and CRM systems, offering customizable chat widgets, proactive engagement tools, and a powerful analytics dashboard for measuring performance. Built to scale, ProProfs Chat helps organizations unify communication channels, automate common queries, and delight website visitors through efficient, personalized support.

Asyntai

Asyntai transforms customer support with its AI-powered live chat agents, offering intelligent and instant responses around the clock. This tool is designed to ensure businesses never miss a sales opportunity by providing immediate answers to customer questions. It integrates easily into any website with a simple JavaScript snippet, eliminating complex setup procedures.

The platform offers comprehensive features for modern support, including 24/7 availability, multi-language support, and fully customizable responses that adhere precisely to brand instructions and policies. Asyntai focuses solely on business-relevant information, preventing off-topic discussions and ensuring a streamlined customer experience, ultimately leading to higher conversion rates and significant cost reductions.

Pricing

ProProfs Chat Pricing

Freemium

From $20

ProProfs Chat offers Freemium pricing with plans starting from $20 per month .

Asyntai Pricing

Freemium

From $39

Asyntai offers Freemium pricing with plans starting from $39 per month .

Features

ProProfs Chat

AI ChatBot: Automates support, lead generation, and sales inquiries with natural conversation flows
Omni Channel Support: Unifies live chat across website, mobile apps, and social media channels
Proactive Chat Invitations: Engages visitors with personalized greetings and announcements
Chat Routing: Automatically directs customers to the correct department or operator
Customizable Chat Widgets: Supports branding, color, theme, and logo customization
Comprehensive Reports & Analytics: Monitors chat metrics, operator performance, and customer ratings
CRM & eCommerce Integrations: Connects with platforms like Microsoft Dynamics, Salesforce, Shopify, and WordPress
Voice Assistant: Converts speech to text during chat sessions
Mobile Access: Fully functional on iOS and Android devices
Self-Help Articles: Embeds resources and FAQs within the chat interface

Asyntai

24/7 Availability: Ensures instant support around the clock, never missing a customer query.
Multi-Language Support: AI agents answer in all languages based on the user's language.
Easy Integration: Simple JavaScript snippet integration on any website without complex setup.
Customizable Responses: Train the AI with specific instructions to match business style and policies.
Business-Focused Only: AI stays focused on business-relevant questions, avoiding off-topic responses.

Use Cases

ProProfs Chat Use Cases

Automating 24/7 customer support on any website
Engaging and converting website visitors into qualified leads
Proactively announcing new products or services to site visitors
Routing sales or support inquiries to the right department
Integrating live chat with CRM and help desk solutions for improved workflow
Offering real-time support on eCommerce sites to reduce abandoned carts
Collecting visitor feedback and performance insights through automated surveys
Providing multilingual support effortlessly

Asyntai Use Cases

Providing instant customer support on websites 24/7.
Increasing conversion rates by engaging website visitors with live chat.
Reducing customer support costs through AI automation.
Handling customer queries in multiple languages.
Training AI agents to follow specific business instructions and brand voice.
Supporting e-commerce businesses with automated customer service.
Assisting small businesses with scalable chat support.
Improving customer experience in industries like real estate, hospitality, and education.

FAQs

ProProfs Chat FAQs

How can live chat software help my business?

Live chat software enables real-time resolution of customer queries, leading to higher satisfaction, increased sales conversions, efficient lead capture, and data-driven improvements through analytics and surveys.
Can ProProfs Chat be used on mobile devices?

Yes, ProProfs Chat is accessible on any mobile device, supporting both iOS and Android platforms.
Does ProProfs Chat support customizable chat widgets?

Yes, the chat widget can be customized for icon, color, branding, greetings, offline messages, and more.
What integrations are available with ProProfs Chat?

ProProfs Chat offers integration with eCommerce platforms, CMS, CRMs, and over 50 popular business applications including Salesforce, Microsoft Dynamics, Shopify, WordPress, Mailchimp, and more.
Is there a limit to the number of concurrent chats?

No, ProProfs Chat allows unlimited concurrent chats within each operator's active sessions.

Asyntai FAQs

What is Asyntai?

Asyntai is an AI tool that provides AI-powered live chat agents to offer instant, 24/7 customer support on websites.
How does Asyntai help businesses?

Asyntai helps businesses by answering customer questions instantly, increasing conversion rates by up to 40%, and significantly reducing customer support costs through automation.
Is Asyntai easy to integrate?

Yes, Asyntai offers easy integration; you just need to paste a simple JavaScript snippet on your website.
Does Asyntai support multiple languages?

Yes, Asyntai's AI agents can answer in all languages based on what the user speaks.
Can I customize Asyntai's responses?

Yes, you can train Asyntai's AI with specific instructions to customize its personality and responses to match your brand voice and policies.