PBXPlus VS FusionPBX

PBXPlus Pricing

FusionPBX Pricing

PBXPlus

• IVR System: Create multi-level menus to guide callers and route calls to the appropriate agents or departments.
• Call Forwarding: Forward incoming calls to different numbers or devices, ensuring no call is missed.
• Call Flow Automation: Design and implement custom call flows using a visual drag-and-drop interface.
• Virtual Phone Numbers: Obtain local and toll-free numbers from over 48 countries to establish a global presence.
• Business Voicemails: Manage, record, and access voicemails, with options to forward them via email.
• Voicemail Transcription: Automatically convert voice messages into text for easier review and record-keeping.
• Text to Speech (TTS): Convert written text into natural-sounding speech for automated messages in various languages.
• Call Analytics: Access real-time reports and insights into call volumes, durations, and flow performance.
• Outbound Dialer: Automate outbound calling to improve agent efficiency and reach more contacts.
• CRM Integration: Connect with popular CRM platforms like Salesforce and Zoho CRM for streamlined workflows.
• Click2Call – Web Widget: Embed a call button on websites to allow visitors to initiate calls easily.
• Call Conferencing: Host multi-party calls to facilitate collaboration and group discussions.

FusionPBX

• Multi-Tenant PBX: Host multiple domains or organizations within a single system
• Unlimited Extensions: Support for unlimited extension creation
• Voicemail-to-Email: Automatic delivery of voicemails to email addresses
• Call Queues and Center: Advanced call center management and queuing
• Conference Server: Integrated multi-party conferencing capabilities
• Fax Server: Secure fax sending and receiving
• Carrier-Grade Switching: Reliable operations for business telephony
• Text-to-Speech: Convert recordings and voicemail greetings to speech
• Recording Transcription: Automated spoken content transcription
• SIP Trunking: Integration with registered VoIP extensions and providers

PBXPlus Use Cases

• Setting up a professional phone system for small to medium-sized businesses.
• Managing high volumes of customer calls with automated routing via IVR.
• Expanding business reach with international and local virtual phone numbers.
• Improving agent productivity with outbound dialers and CRM integrations.
• Enhancing customer service with voicemail transcription and personalized greetings.
• Analyzing call data to optimize communication strategies and operational efficiency.
• Facilitating remote work with cloud-based phone system accessibility.
• Integrating telephony with other business applications using REST APIs.

FusionPBX Use Cases

• Deploying cloud-based PBX systems for businesses
• Managing enterprise-level call centers
• Setting up multi-tenant phone solutions for managed service providers
• Automating voicemail handling with email and transcription
• Enabling high-availability communication platforms for large organizations
• Integrating conference and fax capabilities into corporate telephony
• Supporting remote and hybrid workforce telephony needs

PBXPlus FAQs

• What is PBXPlus?

  PBXPlus is a cloud-based PBX software, part of the 500apps suite, designed to help businesses manage their internal and external communications effectively with advanced features like IVR, call forwarding, and virtual numbers.
• Can I use my existing phone carrier with PBXPlus?

  Yes, PBXPlus allows you to bring your own carrier, which can help in obtaining the best possible rates for your calls.
• What kind of customer support is available for PBXPlus users?

  As part of 500apps, PBXPlus users have access to 24/5 support via email and chat. Enterprise plans include phone support as well.
• How does PBXPlus ensure service reliability and uptime?

  PBXPlus is hosted on Google and Amazon cloud infrastructure to ensure stability and scalability. It comes with a 99.99% uptime guarantee.
• Does PBXPlus integrate with Customer Relationship Management (CRM) systems?

  Yes, PBXPlus offers integration with over 25 popular CRM systems, including AgileCRM, Salesforce, and Zoho CRM, to streamline sales and support workflows.

FusionPBX FAQs

• What core features does FusionPBX offer businesses?

  FusionPBX provides a wide range of telephony features including multi-tenant PBX hosting, voicemail-to-email, call queues, conferencing, fax, text-to-speech, and automated transcription.
• Is FusionPBX suitable for large-scale, carrier-grade deployments?

  Yes, FusionPBX is designed to support scalable, carrier-grade communication needs for businesses of all sizes, including large enterprises.
• Can FusionPBX handle multiple organizations on the same instance?

  FusionPBX supports multi-tenant architecture, allowing multiple organizations to be managed within a single installation.

Uptime Monitor

Uptime Monitor