Nova Echo AI vs Retell AI Detailed comparison features, price

Nova Echo AI

Nova Echo AI represents a breakthrough in voice AI technology, offering businesses a sophisticated solution for both outbound sales calls and inbound customer service interactions. The platform features natural language understanding capabilities and seamlessly integrates with a comprehensive CRM system, enabling businesses to manage all their communication channels - including calls, texts, emails, and social media messages - in one centralized location.

The system is designed to eliminate traditional business challenges such as employee training, recruitment, and management while providing scalable, cost-effective customer engagement solutions. With support for 11 languages and advanced natural language understanding, Nova Echo AI ensures consistent, efficient, and professional communication across all customer interactions.

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

Nova Echo AI

Pricing

Usage Based

From 333$

Retell AI

Pricing

Usage Based

Nova Echo AI

Features

Natural Language Understanding: Advanced conversational AI capabilities
Multi-language Support: Handles communications in 11 different languages
Integrated CRM: Unified platform for managing all customer communications
Automated Calling: Handles both inbound and outbound calls simultaneously
Real-time Processing: Can connect with multiple contacts within minutes
Voice Cloning: Ability to clone voices for personalized communication
Workflow Automation: 15+ pre-built workflows and automation tools
Performance Analytics: Detailed tracking and reporting of call outcomes

Retell AI

Features

Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
Branded Call ID: Displays the brand name on outbound calls.
Verified Phone Numbers: Prevents numbers from being marked as spam.
Multilingual Support: Offers support for over 18 languages.

Nova Echo AI

Use cases

Outbound Sales Calls
Customer Service Support
Lead Qualification
Appointment Scheduling
Multi-language Customer Support
Sales Pipeline Management
Customer Data Management
Agency Client Management

Retell AI

Use cases

Lead Qualification
Customer Support
Receptionists
Dispatch Service
Appointment Setting
Surveys
Debt Collection

Nova Echo AI

FAQs

How much does it cost per minute of talk time?

Outbound calls cost $0.21 per minute, while inbound calls cost $0.26 per minute.

How many languages does Nova Echo AI support?

Nova Echo AI supports 11 different languages and is continuously expanding its language capabilities.

What is included in the base monthly subscription?

The $333/month subscription includes access to Nova Echo AI, CRM account with 15+ pre-built workflows, coaching calls, community access, and the ability to join the affiliate program.

Retell AI

FAQs

How can I create a voice AI agent for my company?

Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly.

What is the pricing for Retell AI?

Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support.

Can I connect the agent to my existing phone number?

Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number.

What resources does my company need to use Retell AI?

You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member.

If someone is not talking during the call, will you still charge the fee?

Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.