Greetmate.ai vs Retell AI Detailed comparison features, price

Greetmate.ai

Greetmate.ai delivers state-of-the-art telecommunication solutions that transform business communication through AI-powered voice agents. The platform enables businesses to automate customer interactions with human-like call experiences, featuring capabilities such as virtual reception, appointment scheduling, and lead generation.

The platform integrates seamlessly with existing business tools through Zapier and webhooks, offering features like Google Calendar integration, SMS notifications, and call transcription. With its no-code workflow builder, businesses can create custom call scenarios, handle customer inquiries 24/7, and manage both inbound and outbound calls efficiently while maintaining high-quality customer service standards.

Retell AI

Retell AI offers a comprehensive solution for businesses looking to revolutionize their call operations. The platform empowers users to seamlessly create, rigorously test, efficiently deploy, and continuously monitor AI-powered voice agents. This streamlines processes and drives significant improvements in operational efficiency.

Retell AI adheres to the highest industry standards, ensuring compliance with SOC 2 Type 1&2, HIPAA, and GDPR regulations. This commitment to security and compliance instills confidence, allowing businesses to confidently deploy AI voice agents across a range of sensitive applications.

Greetmate.ai

Pricing

Freemium

From 39$

Retell AI

Pricing

Usage Based

Greetmate.ai

Features

Virtual Receptionist: 24/7 automated call handling and customer greeting
No-Code Workflow Builder: Custom call scenario creation and automation
Voice Integration: Multiple human-like voices through ElevenLabs integration
Appointment Scheduling: Google Calendar integration with SMS confirmations
CRM Integration: Compatible with 1000+ apps through Zapier and webhooks
Call Management: Call recording, transcription, and analytics
Knowledge Base: RAG-powered information retrieval system
Multi-Channel Communication: Automated emails and SMS capabilities

Retell AI

Features

Auto-Sync Knowledge Base: Keeps AI agents updated by syncing with the company's knowledge base.
Call Transfer: Enables warm transfers with handoff messages for seamless agent transitions.
Appointment Booking: Integrates with tools like Cal.com for automated meeting scheduling.
IVR Navigation: Allows agents to navigate IVR systems by pressing digits.
Batch Calling: Sends hundreds of calls simultaneously without concurrency limits.
Branded Call ID: Displays the brand name on outbound calls.
Verified Phone Numbers: Prevents numbers from being marked as spam.
Multilingual Support: Offers support for over 18 languages.

Greetmate.ai

Use cases

Medical office appointment scheduling
Real estate inquiry handling
Customer service automation
Lead generation and qualification
Hotel reservation management
Fundraising campaign management
Auto repair shop scheduling
E-commerce customer support

Retell AI

Use cases

Lead Qualification
Customer Support
Receptionists
Dispatch Service
Appointment Setting
Surveys
Debt Collection

Greetmate.ai

FAQs

What voices are available on Greetmate?

Greetmate offers dozens of human-like voices with different accents and languages through ElevenLabs integration. Users can also clone their own voice.

How does the no-code workflow builder work?

The no-code workflow builder allows users to create custom call scenarios by dragging and dropping elements, enabling the collection of caller information, sending emails, triggering webhooks, and running custom prompts.

Can Greetmate integrate with existing tools?

Yes, Greetmate integrates with over 1000 apps through Zapier and webhooks, including Google Calendar, Google Sheets, and various CRM systems.

How does Greetmate handle call transcriptions?

The platform automatically records calls and provides transcriptions, allowing businesses to analyze conversations and stay updated with customer inquiries.

Retell AI

FAQs

How can I create a voice AI agent for my company?

Creating a voice AI agent with Retell is easy! Start by creating an account on the Retell dashboard. Each account comes with 60 minutes of free usage. Once logged in, you can build a voice agent and use our custom tools to integrate it with your company’s data seamlessly.

What is the pricing for Retell AI?

Retell AI offers a pay-as-you-go model starting at $0.07 per minute, depending on the selected voice and LLM configurations. We also offer an Enterprise Plan with reduced rates, custom concurrent call options, and premium support.

Can I connect the agent to my existing phone number?

Yes, you can! Retell supports integration with any telephony system through SIP trunking, making it easy to connect your existing phone number.

What resources does my company need to use Retell AI?

You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent. The initial setup typically takes anywhere from a few hours to a few days. Once the agent is set up, ongoing maintenance can be handled by a product manager or similar team member.

If someone is not talking during the call, will you still charge the fee?

Yes, we calculate the entire length of the call because the speech-to-text module continues to operate throughout.