Kotae vs Support AI Detailed comparison features, price

Kotae

Kotae is a sophisticated AI chatbot platform designed specifically for small businesses to manage and automate customer inquiries. The system leverages ChatGPT technology to provide natural responses in over 80 languages, making it an ideal solution for businesses with global reach.

The platform features a user-friendly setup process that requires no coding knowledge, allowing businesses to be operational within 5 minutes. Kotae learns from website content, training files, and custom FAQs to provide accurate, contextual responses. Business owners maintain full control over the chatbot's appearance and responses, with the ability to customize branding elements and override AI-generated answers as needed.

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

Kotae

Pricing

Freemium

From 9$

Support AI

Pricing

Freemium

From 29$

Kotae

Features

Multilingual Support: Handles communications in 80+ languages
Custom Training: Uses website scraping, documents, and FAQs for personalized responses
No-Code Setup: Ready to deploy within 5 minutes without technical expertise
Brand Customization: Adjustable appearance including logo, colors, and welcome message
24/7 Availability: Continuous customer support automation
Response Management: Ability to override AI responses with custom FAQs
Analytics Integration: Track and analyze customer interactions
Website Integration: Simple embed code implementation

Support AI

Features

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

Kotae

Use cases

Customer Support Automation
Lead Generation and Qualification
FAQ Management
International Customer Service
Website Support Integration
After-hours Customer Support

Support AI

Use cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

Kotae

FAQs

Do you offer a free trial?

Yes, Kotae offers a 1-month trial with the Premium plan.

Does Kotae support multiple languages?

Yes, Kotae supports over 80 languages with specialized support in English, Japanese, and Vietnamese.

Can I customize the appearance and color of Kotae?

Yes, you can customize Kotae's appearance with your logo, theme color, and welcome message to match your brand.

Can multiple team members in my organization manage my chatbot?

Yes, multiple team members can manage and oversee the chatbot's operations.

Support AI

FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.

What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.

Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.

Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.