InvoCom vs Engagechat Detailed comparison features, price

InvoCom

InvoCom provides an AI-driven chatbot solution focused on enhancing customer interactions and streamlining business processes. This tool helps businesses engage website visitors, deliver personalized experiences, and improve conversion rates, ultimately contributing to increased revenue.

Leveraging Artificial Intelligence and Natural Language Processing (NLP), the chatbot handles customer inquiries, manages FAQs, facilitates live chats, and captures leads. It incorporates sentiment analysis to understand user emotions during conversations. Additionally, the platform offers analytics for monitoring customer engagement and chatbot performance, supporting data-driven decision-making. Integration with websites is designed to be straightforward, pushing data to CRM and marketing automation platforms.

Engagechat

Engagechat offers an intelligent AI chat widget designed to enhance customer engagement and streamline the lead qualification process for businesses. This tool functions as an AI Sales Agent, capable of interacting with website visitors, asking pertinent questions to qualify leads, and filtering out unsuitable prospects. It aims to provide sales teams with high-quality, pre-vetted leads, improving efficiency and focus.

The platform integrates seamlessly with existing CRM systems, ensuring that captured leads and their associated conversational context are automatically transferred. Engagechat features built-in lead scoring based on visitor behavior and responses, alongside analytics to track performance and conversion rates. It emphasizes a no-code setup, allowing businesses to quickly deploy a customizable chat widget that aligns with their branding and learns continuously from interactions to improve its effectiveness over time.

Pricing

InvoCom Pricing

Freemium

From $40

InvoCom offers Freemium pricing with plans starting from $40 per month .

Engagechat Pricing

Contact for Pricing

Engagechat offers Contact for Pricing pricing .

Features

InvoCom

AI Intent-Base Chat Flows: Conducts smart bot conversations, handles FAQs, Live Chats, gathers leads, and entertains inquiries.
Smart ChatBot Analytics: Automatically assigns conversations and tickets to agents, manages customer-centric activities.
Real-Time Performance Analytics: Provides quantitative analysis of performance with exportable reports (CSV).
Swift Integration: Easy embedding of the chat widget onto websites with data push capabilities to CRM and other platforms.
NLP Support: Utilizes AI and Natural Language Processing, including sentiment analysis to detect human emotions.
Automated Customer Support: Offers 24/7 availability and quick turnaround times.
Lead Generation Engine: Helps boost sales and instantly qualify leads.
Ticketing System: Manages customer support requests efficiently.
Live Chat: Enables real-time conversation with customers.

Engagechat

Conversational Lead Qualification: AI asks targeted questions to capture intent and qualify leads.
Built-in Lead Scoring & Prioritization: Automatically scores leads based on behavior and engagement.
CRM Integration: Seamlessly sends qualified leads and context to CRM systems.
Actionable Analytics & Insights: Provides visualized data on conversion rates and chat effectiveness.
Fast, No-Code Setup: Simple copy-paste embed for quick website integration.
Always-On, Always Learning: AI continuously improves its qualification and conversion skills.
Customizable Widget: Adapt the chat widget's appearance (colors, logo, tone) to match brand identity.

Use Cases

InvoCom Use Cases

Automating customer support responses.
Qualifying website leads automatically.
Increasing customer engagement on websites.
Handling frequently asked questions (FAQs) instantly.
Providing 24/7 customer service availability.
Gathering insights into customer behavior through analytics.
Integrating chat support with CRM and marketing tools.

Engagechat Use Cases

Qualifying inbound leads for SaaS startups.
Filtering leads for agencies to focus on serious clients.
Providing 24/7 pre-sale support for eCommerce brands.
Improving pipeline quality for B2B businesses.
Handling frequently asked support questions for tech companies.
Guiding website visitors to the right product or service.

FAQs

InvoCom FAQs

How to integrate the InvoCom chatbot into your website?

You can integrate the chatbot in less than 30 seconds by copy-pasting the provided snippet code onto your website.
How to enable desktop notifications for InvoCom?

Sign in to your account, navigate to 'settings' from the left-hand panel, choose 'notifications', and adjust the settings as needed.
What capabilities does the AI chatbot have?

InvoCom's chatbot can conduct smart conversations, handle FAQs, manage Live Chats, gather leads, entertain inquiries, and utilize NLP with sentiment analysis.
Can InvoCom integrate with other platforms?

Yes, InvoCom's data harnessing technology can push data to CRM, marketing automation, and other internal platforms.

Engagechat FAQs

Do I need coding skills to set up Engagechat?

No, Engagechat is a 100% no-code solution. Setup involves copying and pasting an embed snippet onto your website.
How does the Engagechat AI learn about my specific business?

You train the AI by uploading your website content, help center documents, or FAQs. The AI processes this information to understand your business and answer questions accordingly.
Can the appearance of the chat widget be customized?

Yes, you can customize the widget's colors, logo, tone, and even the chatbot's personality to align with your brand identity.
What happens to the leads captured by Engagechat?

Captured leads are instantly scored, enriched with conversation details, and automatically sent to your integrated CRM or preferred destination.
How does the AI improve over time?

The AI learns from every interaction. The more it chats, the better it becomes at qualifying leads, scoring them accurately, and converting visitors.