Innerview vs unSurvey Detailed comparison features, price

Innerview

Innerview revolutionizes the user research process by combining advanced AI technology with powerful analysis tools to transform interview data into actionable insights. The platform features industry-leading speech recognition, multilingual support, and automated analysis capabilities that help teams extract valuable insights without the traditional time-intensive manual process.

The platform empowers organizations with comprehensive research management features including sentiment analysis, automated customer profiling, and cross-interview trend analysis. With enterprise-level security and customizable AI prompts, teams can efficiently organize, analyze, and share research findings while maintaining data confidentiality.

unSurvey

unSurvey revolutionizes customer research through advanced AI-powered conversational experiences. The platform conducts dynamic, human-like interviews across multiple modalities including chat, video, and phone, supporting over 50 languages while automatically generating insights and structured data analysis.

The system features a sophisticated no-code conversation flow editor, allowing users to design and customize interview experiences using natural language. It transforms traditional survey methods into engaging dialogues, complete with follow-up questions and real-time response adaptation, while providing comprehensive analytics including transcripts, summaries, and sentiment analysis.

Innerview

Pricing

Free Trial

unSurvey

Pricing

Contact for Pricing

Innerview

Features

Automated Analysis: AI-powered data analysis from multiple perspectives
Smart Search: Filter and search functionality across past interviews and studies
Customer Profiling: Automatic segmentation of data into customer profiles
Sentiment Analysis: Automatic tagging of positive and negative user feedback
Multilingual Support: Instant translation while maintaining user language preference
Secure Infrastructure: Enterprise-level controls and encryption
Customizable AI Prompts: Personalized insight discovery
Cross-Interview Analytics: Surface key topics and trends across all interviews

unSurvey

Features

AI Conversation Flow Builder: Design interviews using natural language inputs
Multi-modal Support: Conduct interviews via chat, voice, or video
Multilingual Capabilities: Support for 50+ languages
Automated Analysis: Real-time insights with deep-linked citations
No-code Editor: Drag-and-drop interface for conversation flow design
Integrated Stimuli: Present images, videos, and Figma prototypes
Structured Data Extraction: Automated data processing and visualization
Panel Integration: Built-in access to global research panels

Innerview

Use cases

Onboarding optimization
Feature release analysis
Churn analysis
Market research
Sales follow-ups
Customer support improvement
Waitlist management
Product roadmap planning
Case study creation
Event feedback analysis

unSurvey

Use cases

Customer research and feedback collection
Market research studies
User experience research
Product feedback gathering
Multi-language market surveys
Prototype testing
Customer sentiment analysis
Automated interview conducting

Innerview

FAQs

How does the automated analysis feature work?

The platform uses AI to analyze interview data from multiple perspectives, automatically extracting insights, identifying trends, and performing sentiment analysis across all interviews.

What languages does the platform support?

The platform offers multilingual fluency, allowing users to speak in their preferred language while providing instant translation of insights.

How does the platform ensure data security?

Innerview implements enterprise-level controls and encryption to keep interviews and insights secure throughout the entire process.

unSurvey

FAQs

How many languages does unSurvey support?

unSurvey supports over 50 languages for conducting interviews and surveys.

What types of interview modes are available?

unSurvey offers multiple interview modes including chat, video, and phone conversations.

Can I integrate external stimuli into the interviews?

Yes, you can include images, videos, websites, and Figma prototypes that respondents can interact with during the interview.