Impel AI
vs
STELLA™ Copilot
Impel AI
Impel AI offers a comprehensive AI-powered platform specifically designed for automotive retailers, enabling seamless customer experiences across all touchpoints. The platform integrates advanced generative AI technology with industry-specific training data to deliver powerful conversational experiences for automotive retail operations.
Built with enterprise-grade security and deep integrations with major CRMs, DMS platforms, and inventory systems, Impel AI leverages proprietary automotive optimization layers to ensure brand compliance and drive business outcomes. The platform's capabilities span from digital showroom experiences to service appointment scheduling, making it a complete solution for automotive customer lifecycle management.
STELLA™ Copilot
STELLA™ Copilot is the first-ever single, sustained customer engagement platform across all digital channels, tailored for the automotive retail industry. Powered by advanced AI, STELLA delivers robust reporting, comprehensive analytics, and a sophisticated security infrastructure to safeguard data.
Its omnichannel capabilities provide multiple communication and engagement options for customers, including phone, SMS, and web chat. Customizable to meet unique dealership needs and scalable for any size, STELLA seamlessly integrates across all relevant APIs, allowing for easy product configuration while upholding the highest security standards.
Impel AI
Pricing
STELLA™ Copilot
Pricing
Impel AI
Features
- Sales AI Copilot: Automated lead conversion assistance for sales teams
- Service AI: Automated service drive communications and appointment scheduling
- Chat AI: 24/7 conversational support for digital showrooms
- 360° WalkArounds: Interactive digital vehicle experiences
- AI Image Enhancement: Computer vision for showroom-quality digital imagery
- Enterprise Integration: Seamless connection with CRM and DMS systems
- Automotive Optimization Layer: Industry-specific AI controls and guardrails
- Security Compliance: GDPR, TCPA, and CCPA certified operations
STELLA™ Copilot
Features
- Reception: Operates like a live person, answering calls with friendly, natural language, transfers calls, monitors lines, takes messages, and transfers to text when your staff is unavailable.
- Service: Automates the service booking process by handling service calls intelligently utilizing dealers rules and policies, opcodes, and brand guidelines.
- Omnichannel Capabilities: Provides communication and engagement options for customers via phone, SMS, and web chat.
- Robust Reporting and Analytics: Delivers comprehensive analytics and reporting features.
- Advanced Security Infrastructure: Safeguards data with a sophisticated security infrastructure.
- Seamless API Integration: Integrates with existing dealership software.
- Customizable and scalable: Can be customized and scaled to any size of dealership.
Impel AI
Use cases
- Vehicle sales lead conversion
- Service appointment scheduling
- Digital showroom management
- Customer communication automation
- Vehicle imagery enhancement
- Sales team productivity improvement
- Customer engagement tracking
- Service department optimization
STELLA™ Copilot
Use cases
- Enhance customer satisfaction by providing 24/7 call answering and support.
- Increase dealership efficiency by automating appointment scheduling and service bookings.
- Improve customer engagement with multi-channel communication options (phone, SMS, web).
- Streamline dealership operations through seamless integration with existing software.
- Attract and retain customers by enhancing the overall dealership experience.
Impel AI
FAQs
-
What type of security compliance does Impel AI maintain?
Impel AI is certified and fully compliant with GDPR, TCPA, and CCPA regulations, with built-in safeguards for monitoring inputs and restricting responses.What systems does Impel AI integrate with?
The platform integrates with all major CRMs, DMS platforms, website providers, and inventory feed providers in the automotive industry.What makes Impel AI different from general AI platforms?
Unlike open source LLMs, Impel AI is specifically designed for automotive retailing with industry-specific training data and proprietary models tailored to automotive use cases.
STELLA™ Copilot
FAQs
-
What is STELLA?
STELLA is an AI-driven Customer Engagement Platform Designed for the Automotive Industry. It's an intelligent voice assistant that handles all inbound calls, answers questions, books appointments, and sends texts or emails.Why Choose STELLA?
STELLA™ Automotive AI offers market leading enterprise-grade AI software to power smarter business operations and to deliver a flawless customer experience.
Impel AI
Uptime Monitor
Average Uptime
96.29%
Average Response Time
670.9 ms
Last 30 Days
STELLA™ Copilot
Uptime Monitor
Average Uptime
100%
Average Response Time
354.1 ms
Last 30 Days
Impel AI
STELLA™ Copilot
