HelperHat
vs
IntelliChat
HelperHat
HelperHat is an innovative AI-powered customer support solution that transforms how businesses handle customer inquiries. By leveraging advanced AI models including GPT, Claude, and Gemini, it provides instant, accurate, and human-like responses to customer questions 24/7, while seamlessly integrating with existing website infrastructure through a simple one-line code installation.
The platform automatically learns from your website's content to provide accurate responses, features granular AI analytics for performance tracking, and includes sophisticated spam filtering. HelperHat offers unlimited team member access, unrestricted device usage, and comprehensive customer satisfaction analysis, all while maintaining high security standards and ensuring cost-effective operation.
IntelliChat
IntelliChat transforms your website into a 24/7 support powerhouse. The AI chatbot engages visitors, answers questions, and boosts conversions, enhancing the customer experience.
It offers a lightning-fast setup and AI-powered conversations, all while requiring no coding or technical skills. The chatbot's appearance is customizable, and can be easily integrated by adding a simple code snippet to your website.
HelperHat
Pricing
IntelliChat
Pricing
HelperHat
Features
- 24/7 Availability: AI-powered support even after business hours
- Easy Installation: One-line code implementation
- Automatic Learning: Self-learns from website content
- Unlimited Team Access: No per-seat pricing limitations
- AI Analytics: Detailed insights for every conversation
- Multi-platform Support: Available on Web, iOS, and Android
- Fast Response Time: 1-2 seconds AI response time
- Spam Protection: AI-powered automatic spam filtering
IntelliChat
Features
- Lightning-Fast Setup: Get started in minutes with a hassle-free signup process.
- AI-Powered Conversations: Engages visitors and answer questions with AI.
- Customizable Appearance: Personalize your chatbot to align with your brand.
- Easy Integration: Add a simple code snippet to your website.
- 24/7 Support: Provide round-the-clock assistance to your website visitors.
HelperHat
Use cases
- Customer inquiry automation
- After-hours support coverage
- Technical support assistance
- Product information delivery
- FAQs handling
- Customer service cost reduction
- Website visitor engagement
- Support team augmentation
IntelliChat
Use cases
- Enhance customer service on e-commerce platforms.
- Provide instant answers to frequently asked questions.
- Boost website engagement and conversion rates.
- Offer 24/7 support without human intervention.
- Gather customer interaction Data.
HelperHat
FAQs
-
What exactly is an AI Message on HelperHat?
An AI Message is a message response generated by HelperHat's AI-powered system when responding to customer inquiries. These are only counted when the AI system sends a reply to a customer's inquiry or when a team member has marked their conversation as 'done'.How is billing handled for additional AI messages?
When you exceed your 1,000 AI messages, a charge of $5 per 100 additional messages is automatically added, billed on the next cycle. Additional messages are always rounded up to the nearest 100.Do unused AI messages roll over to the next month?
No, unused AI messages do not roll over to the next billing period. The Total AI Messages count is reset at the start of each billing cycle.
IntelliChat
FAQs
-
Can I customize the chatbot's appearance?
Absolutely! You can customize the chatbot’s colors, choose between light and dark modes, and adjust its placement on your website. Premium users have access to even more customization options.How can I train the chatbot with my business information?
You can easily add custom instructions and knowledge to your chatbot through our user-friendly dashboard. Simply input your specific information, FAQs, or any other relevant data, and the chatbot will use this to respond to customer queries.What happens when I reach the 500 pageview limit on the free plan?
Once you’ve reached the 500 pageview limit on the free plan, the chatbot will no longer appear on your website. To continue providing chatbot support to your visitors, you’ll need to upgrade to one of our paid plans.How do I upgrade, downgrade, or cancel my subscription?
Managing your subscription is easy. Log into your account dashboard, go to the ‘Subscription’ section, and you’ll find options to upgrade, downgrade, or cancel your plan. Changes take effect immediately, and you can do this at any time.Do I need coding skills to use this chatbot?
Not at all! Our chatbot is designed to be user-friendly for everyone, regardless of technical background. The setup process is straightforward, and all customizations can be done through our intuitive interface.
HelperHat
IntelliChat
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