CoSupport AI
Fluency
VS
usefluency.com
Fluency
Fluency leverages AI to revolutionize process documentation for enterprise operations teams. It eliminates the need for tedious, manually-written SOPs by automatically generating comprehensive documentation as users perform their tasks. This significantly reduces time spent on documentation, minimizes errors, and improves operational efficiency.
The platform offers secure storage and collaboration features, centralizing team knowledge and ensuring process consistency. With enterprise-grade security and high accuracy, Fluency helps businesses maintain compliance and avoid knowledge loss.
usefluency.com
Fluency is an intelligent platform designed to streamline and automate the creation of Standard Operating Procedures (SOPs) for enterprises. Leveraging artificial intelligence, it addresses common challenges associated with manual documentation, such as significant time investment, inaccuracies, knowledge loss when employees leave, and compliance risks stemming from outdated procedures. By automatically capturing user workflows, Fluency significantly reduces the effort required to document processes.
The tool works by recording user actions as they perform a task, capturing every step along with relevant context and visuals, even within proprietary systems. This recording is then transformed into a comprehensive, production-ready SOP within minutes. Fluency emphasizes security, offering features like SOC 2 compliance, end-to-end encryption, and automatic redaction of personally identifiable information (PII) to protect sensitive data. It facilitates knowledge retention, standardizes operations, and helps organizations maintain compliance with ease, providing exports in formats like Word, PDF, and Confluence.
Pricing
Fluency Pricing
Fluency offers Paid pricing with plans starting from $38 per month .
usefluency.com Pricing
usefluency.com offers Paid pricing with plans starting from $647 per month .
Features
Fluency
- Automated Document Generation: Creates documentation automatically as you work.
- Process Capture: Records any process with a simple click.
- Collaboration Tools: Allows for effortless storage, sharing, and mapping of processes.
- Version Control: Keeps track of different versions of documents
- PII Redaction: Automatically removes personally identifiable information.
- Enterprise-Grade Security: Ensures data security with features like SOC 2 Type I compliance, end-to-end encryption, and role-based access controls.
- Multiple Export Options: Allows exporting of documentation in Word, PDF and Confluence formats.
usefluency.com
- Automated Workflow Capture: AI captures every step of a process automatically, including context and visuals.
- Instant SOP Generation: Creates complete, production-ready SOPs in minutes.
- Enterprise-Grade Security: Features SOC 2 Type I & II compliance, end-to-end encryption, and automatic PII redaction.
- Multiple Export Options: Export documentation to Word, PDF, and Confluence.
- Contextual Understanding: AI captures the 'why' behind actions for comprehensive documentation.
- Version Control: Manages different versions of generated SOPs.
- Team and Organisation Management: Provides tools for managing users and teams.
- PII/Sensitive Data Redaction: Automatically detects and removes sensitive information during capture.
Use Cases
Fluency Use Cases
- Creating Standard Operating Procedures (SOPs)
- Developing Training Guides
- Ensuring Compliance
- Onboarding New Employees
- Centralizing Team Knowledge
usefluency.com Use Cases
- Creating Standard Operating Procedures (SOPs) for business processes.
- Documenting workflows for employee training and onboarding.
- Ensuring regulatory compliance and preparing for audits.
- Preserving institutional knowledge and reducing key-person dependency.
- Standardizing operational processes across teams.
- Generating user guides and training materials for software.
Fluency
usefluency.com
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