FeedLens
vs
Appbot
FeedLens
FeedLens revolutionizes mobile app review management through its sophisticated AI-powered platform. The software enables teams to efficiently extract actionable insights from thousands of app reviews while providing contextually relevant automated responses to user feedback.
The platform features comprehensive review analytics, competitor tracking capabilities, and seamless integration with popular ticketing tools like Freshdesk and Slack. Users can analyze review data through pre-built charts, engage with customized AI chatbots trained on app reviews, and maintain efficient workflows through various integrations.
Appbot
Appbot is a platform designed for companies that prioritize app reviews and ratings. It provides tools for monitoring, analyzing, and replying to user feedback across major app stores like iOS, Google Play, and the Microsoft Store.
The service offers powerful integrations and automations, including sentiment analysis powered by machine learning, automatic translations, and customized reporting. Appbot helps teams save time, understand user sentiment, respond efficiently to reviews, and make data-driven decisions to improve their apps.
FeedLens
Pricing
Appbot
Pricing
FeedLens
Features
- AI Insights: Extract actionable insights from app reviews automatically
- Automated Responses: Generate contextually relevant replies to user reviews
- Review Analytics: Access comprehensive data visualization and reporting tools
- Competitor Analysis: Track and analyze competitor app reviews
- Custom Chatbot: Interact with AI trained on your app reviews
- Integration Support: Connect with Freshdesk, Slack, and other tools
- Export Capabilities: Generate and schedule custom reports
Appbot
Features
- Sentiment Analysis: Visualize trends in sentiment across all your app reviews with over 93% accuracy.
- Reply to Reviews: Automated, AI-generated & canned reply tools for iOS & Google Play app reviews.
- App Ratings: Map changes in your app ratings from your apps over time.
- Text Analysis Tools: See which words, phrases and topics are driving your 1 and 5-star reviews.
- Integrations: Connect app reviews to popular tools like Slack, Microsoft Teams, Zendesk & many more.
- Dashboards: Create reports that show all your review & ratings data points on one page.
- Automatic Translations: Automatically translates app store reviews and presents them in-line with the original.
- API: RESTful API for exporting app review & ratings data.
FeedLens
Use cases
- App review management and response automation
- User feedback analysis and insight extraction
- Competitor monitoring and analysis
- Customer support automation
- Product insight gathering
- User satisfaction monitoring
- Review performance tracking
Appbot
Use cases
- Make data-driven roadmap decisions that impact customer happiness.
- Map trends in sentiment and content across all channels of user feedback.
- Close the feedback loop to spot bugs faster.
- Faster, more effective replies for greater customer satisfaction.
FeedLens
FAQs
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Why do I need FeedLens?
FeedLens uses cutting-edge AI models to extract insights from app reviews, automate responses, and provide valuable product insights, saving time and scaling efficiently compared to manual review management processes.How does pricing per workspace work?
FeedLens allocates quotas at the workspace level rather than per user or application. You can distribute your monthly quota across different applications or users within your workspace as needed.How do you track my app's reviews?
FeedLens works with both public and private reviews. Simply provide your app's URL and API key to begin capturing and analyzing reviews.Is my data secure?
Yes, FeedLens prioritizes data security, following highest standards of data storage and management, and is in the process of obtaining ISO 27001 certification.
Appbot
FAQs
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What app stores does Appbot support?
Appbot supports review monitoring for all major app stores, including iOS, Google Play, and Microsoft App Reviews.Does Appbot offer automatic translations?
Yes, Appbot automatically translates app store reviews and presents them in-line with the original.Can I reply to reviews directly from Appbot?
Yes, you can reply right from your Appbot account, or from Zendesk or many other CRMs.Is there an API available?
Appbot provides a RESTful JSON reviews API.
FeedLens
Appbot
