CXAssist vs Hey Help Detailed comparison features, price

CXAssist

CXAssist revolutionizes email management by leveraging advanced AI technology to provide automated, personalized responses based on your organization's content and brand voice. The platform analyzes your website, previous emails, and uploaded documents to create contextually accurate replies that maintain consistency with your communication style.

The system offers flexible customization options with three distinct personas (Generalist, Sales, and Support), supports over 50 languages, and includes intelligent workflow rules for seamless email handling. Organizations can maintain control through customizable settings, keyword-based filtering, and human override options for sensitive communications.

Hey Help

Hey Help is an innovative AI-powered email management solution designed specifically for Gmail users. The platform serves as a virtual executive assistant, automating crucial administrative tasks within your inbox to significantly reduce time spent on email management.

Through its advanced AI technology, Hey Help employs continuous learning to understand user preferences, communication style, and priorities. The system handles essential tasks such as email sorting, automatic archiving, and response drafting, all while maintaining the user's personal tone and expertise in communications.

Pricing

CXAssist Pricing

Freemium

From $34

CXAssist offers Freemium pricing with plans starting from $34 per month .

Hey Help Pricing

Pay Once

Pay Once $99

Hey Help offers Pay Once pricing and one-time payment options from $99 .

Features

CXAssist

AI Training: Custom knowledge base creation from website content and previous emails
Multiple Personas: Choice between Generalist, Sales, and Support personas
Multilingual Support: Capability to understand and reply in over 50 languages
Custom Rules Engine: Flexible workflow management with keyword-based filtering
Draft Mode: Option to review AI-generated responses before sending
Integration Support: Compatible with Google, Microsoft, and IMAP email accounts
Human Override: Automatic escalation of complex queries to human representatives
Analytics Dashboard: Detailed monitoring of email activity and responses

Hey Help

Automatic Email Sorting: Smart archiving and labeling of incoming emails
AI Response Drafting: Pre-written replies in user's tone for quick approval
Self-Learning Capability: Continuous adaptation to user's communication style and priorities
Multiple Alias Support: Manages multiple email aliases
Auto Archiving: Intelligent email archiving system
Live Support: Dedicated chat support for users

Use Cases

CXAssist Use Cases

Automated sales inquiry responses
Customer support ticket management
Freelancer client communication
Marketing agency client updates
Service business client reactivation
E-commerce customer support
Routine email management
Multi-language customer communication

Hey Help Use Cases

Managing high-volume business email correspondence
Organizing daily inbox for improved productivity
Streamlining email response workflow
Maintaining consistent communication tone across emails
Reducing time spent on administrative email tasks

FAQs

CXAssist FAQs

What are pre-set personas and how do they work?

There are 3 pre-set personas: Generalist, Support, and Sales. The Generalist maintains a neutral disposition, the Support persona focuses on customer needs with empathy, and the Sales persona leverages sales best practices to drive action.
Is CXassist capable of understanding and replying in different languages?

CXassist can understand and reply in over 50 languages.
How do I train CXassist with my own training material?

You can upload documents in PDF, Doc, TXT and CSV formats, train the AI using your website URL and sent emails, or integrate storage apps for seamless experience.

Hey Help FAQs

When will Hey Help be launched?

Hey Help is scheduled to launch in Summer 2025.
What is the early access lifetime deal pricing?

The early access lifetime deal is available for a one-off payment of $99, which provides lifetime access to all features.
What email platform does Hey Help work with?

Hey Help is specifically designed to work with Gmail.