CoSupport AI vs Gofer Detailed comparison features, price

CoSupport AI

CoSupport AI is a comprehensive autonomous AI solution designed for enterprise-level customer support operations. The platform leverages patented message generation architecture to handle large volumes of daily customer interactions with up to 90% resolution rate and 99% response accuracy.

The system features custom AI models, multilingual support across 40+ languages, and seamless integration with major business tools like Zendesk, Slack, and Freshdesk. With enterprise-grade security, dedicated servers, and GDPR compliance, CoSupport AI ensures data protection while delivering non-hallucinating AI responses for accurate customer service.

Gofer

Gofer revolutionizes customer support operations by providing an intelligent AI assistant that streamlines agent training and performance assessment. The platform combines advanced features like sentiment analysis, thread summarization, and personalized coaching to enhance support team efficiency.

Through seamless integration with popular customer support applications, Gofer enables real-time collaboration, automated response suggestions, and comprehensive performance tracking, helping organizations deliver superior customer service while reducing operational costs.

CoSupport AI

Pricing

Contact for Pricing

Gofer

Pricing

Paid

From 19$

CoSupport AI

Features

Custom AI Models: Tailored AI tone and behavior for business-specific needs
Non-Hallucinating AI: Guaranteed factual accuracy in responses
Multilingual Support: Handles 40+ languages across channels
Enterprise Security: Data encryption and dedicated servers
Integration Capability: Seamless connection with major business tools
Unlimited User Access: No restrictions on team member access
Patented Technology: USPTO recognized message generation architecture
Response Accuracy: Up to 99% accurate automated responses

Gofer

Features

AI Personalized Coaching: Streamline agent training with personalized improvement suggestions
Thread Summarization: Quick overview of ticket threads for faster response
Sentiment Analysis: Monitor customer satisfaction through conversation analysis
Integration Capability: Seamless connection with popular support applications
Suggested Responses: AI-powered response recommendations
Performance Analytics: Comprehensive reporting and agent assessment
Issue Categorization: Automated ticket classification system

CoSupport AI

Use cases

Automated customer inquiry resolution
Technical support automation
Order-related question handling
Appointment scheduling automation
Pre-sales inquiry management
Customer data analysis
Support ticket triage
Multi-channel customer communication

Gofer

Use cases

Customer support team training
Support ticket management
Agent performance monitoring
Customer satisfaction tracking
Support workflow optimization
Team collaboration enhancement

CoSupport AI

FAQs

What makes CoSupport AI different from other solutions?

CoSupport AI uses native AI with patented response acceleration architecture, ensuring three times faster response compared to GPT, complete data isolation between projects, and intelligent embedding for high response precision.

What level of automation can businesses expect?

CoSupport Agent provides up to 80% response automation for agent assistance, while CoSupport Customer offers up to 100% automation for full autonomous support.

What security measures does CoSupport AI implement?

CoSupport AI provides ISO 27001 certification, GDPR compliance, dedicated servers in the US and EU, real-time data anonymization, and 99.9% uptime guarantee.

Gofer

FAQs

How many tickets can be processed on the starter plan?

The starter plan allows processing of up to 300 tickets per month.

Is there a free trial available?

Yes, Gofer offers a 14-day free trial with no credit card required.

What integrations does Gofer support?

Gofer integrates with most popular customer support applications.