ConvoSearch favicon ConvoSearch VS HawkSearch favicon HawkSearch

ConvoSearch

ConvoSearch offers an AI-powered search solution designed to improve the shopping experience within e-commerce stores. It helps convert more searches into sales, providing shoppers accurate results even when using conversational language or describing visual product features.

This solution includes detailed analytics to monitor search performance, track revenue from AI search, and analyze customer search behavior. The platform offers tools to identify trending search terms and optimize product inventory.

HawkSearch

HawkSearch provides an advanced AI-driven search and product discovery solution tailored for eCommerce businesses. It focuses on delivering relevant search results and personalized experiences to help customers find the products they need efficiently. The platform leverages AI features like Smart Search and Smart Response to understand user intent better and provide tailored results, aiming to improve site conversions and average order value.

Designed for both B2B and B2C environments, HawkSearch offers robust merchandising tools that allow businesses to curate search results and recommendations strategically. It includes features for relevancy tuning, SEO traffic building, and personalization, enabling merchandisers and marketers to optimize the customer journey. The platform also provides comprehensive developer tools, including flexible APIs and SDKs, alongside numerous integrations with popular eCommerce platforms, ensuring seamless implementation and adaptability to various technical setups.

Pricing

ConvoSearch Pricing

Paid
From $150

ConvoSearch offers Paid pricing with plans starting from $150 per month .

HawkSearch Pricing

Paid
From $500

HawkSearch offers Paid pricing with plans starting from $500 per month .

Features

ConvoSearch

  • Semantic Search: Understands how people naturally describe products.
  • Product Image Search: The only AI search that understands visual details like "floral pattern".
  • Product Similarity Search: Shows exactly what shoppers want.
  • Personalized Recommendations: Convert more searches into sales.
  • Search Analytics: Real-time search performance metrics.
  • Customer Insights: Search patterns and behavior analysis.
  • Marketing Insights: Spot trends in shopping behavior.
  • Advanced Analytics: Monitor search volumes and visitor sessions.

HawkSearch

  • Smart Search: AI-powered search delivering relevant results based on user intent.
  • Smart Response: Enhances search results with tailored, summarized, or synthesized AI responses.
  • Recommendations Engine: Provides personalized product recommendations with customizable strategies.
  • Merchandising Rules: Allows curation of search results and recommendations to boost sales.
  • Relevancy Tuning: Fine-tune search result relevance based on business goals.
  • SEO Traffic Builder: Creates automated, dynamic landing pages to capture relevant search traffic.
  • Personalization: Delivers tailored experiences based on individual customer behavior and data.
  • Flexible API and SDKs: Enables seamless integration and customization for developers.
  • Usage Reporting: Provides analytics and insights into search performance and user behavior.
  • Integrations: Connects with major eCommerce platforms like Adobe, BigCommerce, Shopify, Sitecore, etc.
  • Hawk AI Suite: Includes Visual Search, Concept Search, and Hybrid Search options (Add-ons in some plans).

Use Cases

ConvoSearch Use Cases

  • Improve search functionality on e-commerce platforms.
  • Analyze customer search patterns to optimize product offerings.
  • Track search performance and its impact on revenue.
  • Integrate advanced search capabilities into existing online stores.
  • Identify trends to order inventory with confidence.

HawkSearch Use Cases

  • Improving product discovery on B2B eCommerce sites.
  • Enhancing search relevance and personalization for B2C online stores.
  • Increasing average order value through targeted product recommendations.
  • Driving organic traffic via SEO-optimized landing pages.
  • Providing intelligent content search for publishing or association websites.
  • Streamlining site search management for merchandisers.
  • Offering advanced search capabilities for high-volume parts environments.

FAQs

ConvoSearch FAQs

  • Do you offer custom solutions?
    Yes, we tailor our AI search solutions to work with your existing systems to meet you where you are.
  • What support do you provide?
    We offer 24/7 technical support, regular maintenance, and continuous optimization services.

HawkSearch FAQs

  • What kind of platforms does HawkSearch integrate with?
    HawkSearch integrates with various platforms including Adobe Commerce, BigCommerce, Shopify, Sitecore, Kentico, Optimizely, Salesforce, WooCommerce, Hybris, Sitefinity, Unbound, ROC Commerce, and custom platforms built on .NET, Java, or Open-Source.
  • What is included in the implementation process?
    The implementation includes account configuration (filters, facets, relevancy tuning), data import and indexing for dev/prod environments, embedding the Rapid UI framework (search bar, results, recommendations), and end-user training.
  • What are the main differences between the Core, Premium, and Enterprise plans?
    The plans differ primarily in the number of monthly API calls, storable records, available attributes, access to advanced features (like Hawk AI Add-Ons, SEO Traffic Builder scale, personalization depth), number of historical indexes, and level of support (e.g., Customer Success Director for Enterprise).
  • Can HawkSearch handle multi-language sites?
    Yes, multi-language support is available, typically starting from the Premium plan.
  • What AI features are available as add-ons?
    Add-on AI features include Visual Search, Concept Search, Hybrid Search, Smart Response, and Web Crawler, available depending on the chosen plan (typically Premium and Enterprise).

Uptime Monitor

Uptime Monitor

Average Uptime

100%

Average Response Time

546.6 ms

Last 30 Days

Uptime Monitor

Average Uptime

99.93%

Average Response Time

235.13 ms

Last 30 Days

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