CoSupport AI
Convas
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Conflux
Convas
Convas is a comprehensive customer feedback management solution designed specifically for SaaS companies and startups. The platform streamlines the process of collecting, organizing, and analyzing customer feedback, enabling businesses to make data-driven decisions about their product development.
Through its intuitive interface, Convas offers essential features including a dedicated feedback page, product roadmap sharing, and an embedded widget for collecting feedback directly on your website. The platform automatically notifies customers when their requested features are implemented, creating a transparent and engaging feedback loop that strengthens customer relationships.
Conflux
Conflux offers a comprehensive platform designed to help software teams efficiently manage customer feedback from multiple channels. By integrating with popular services, it simplifies the collection and organization of feedback, ensuring valuable insights are always accessible and actionable. The platform provides customizable workflows so teams can prioritize, update, and communicate with their users, closing the feedback loop and fostering stronger relationships.
With features like mass user updates, one-on-one conversations, and advanced organization tools, Conflux adapts to existing workflows without disruption. Whether for startups or large enterprises, it delivers scalability and flexibility, supporting product teams in driving innovation, improving roadmaps, and elevating customer satisfaction.
Pricing
Convas Pricing
Convas offers Freemium pricing with plans starting from $15 per month .
Conflux Pricing
Conflux offers Paid pricing with plans starting from $11 per month .
Features
Convas
- Feedback Page: Centralized collection and organization of customer feedback
- Product Roadmap: Public sharing of development plans and automatic updates
- Customer Feedback Widget: In-site feedback collection capability
- Unlimited Team Members: No per-seat charging for team collaboration
- Custom Domain Support: Use platform with company domain
- Feature Voting System: Prioritize development based on customer votes
- Automatic Updates: Notify customers when requested features launch
Conflux
- Feedback Collection: Integrates with popular channels to gather customer feedback seamlessly.
- Feedback Organization: Utilizes advanced technology to structure and prioritize feedback efficiently.
- Custom Views: Allows creation of tailored views to focus on key feedback items.
- User Communication: Provides tools for mass updates and individual conversations with users.
- Workflow Integration: Designed to fit into existing team workflows, making adoption simple.
Use Cases
Convas Use Cases
- Managing product feature requests
- Organizing customer feedback
- Prioritizing product development
- Communicating product updates
- Internal feedback collection
- Customer engagement tracking
- Product roadmap planning
Conflux Use Cases
- Managing and prioritizing software product feedback
- Improving product roadmaps based on user input
- Closing feedback loops with direct customer communication
- Enhancing transparency with public feedback boards
- Streamlining feedback collection across multiple platforms
FAQs
Convas FAQs
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What is a tracked user?
A tracked user is anyone who posts, votes or comments on feedback. The user only counts once and can perform multiple actions without counting as additional users. Tracked users do not reset. -
What is the Private plan and a private feedback page?
The private plan allows for password-protected feedback pages that are only visible to invited users, ideal for collecting internal feedback and ideas from employees. -
Do we pay extra for more team members?
No, there are no charges based on the number of team members. Your whole team can work together without extra cost.
Conflux FAQs
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What are active end users?
Active end users are individuals who provide feedback; they are considered active for three months after submitting feedback, after which they are flagged as inactive if no further feedback is provided. -
Can I cancel my subscription at any time?
Yes, you can cancel your subscription, and there is a 60-day money-back guarantee. After cancellation, your account will remain active until the end of the current billing term. -
Do you offer discounts for nonprofit or educational organizations?
Yes, Conflux provides special discounts to qualified nonprofit organizations and educational institutions. Interested parties should contact the company to learn more.
Convas
Conflux
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