Cols.ai VS Cognitive Calls

Cols.ai Pricing

Cognitive Calls Pricing

Cols.ai

• Personalized Conversations: AI-driven customized voice interactions for each prospect
• Automated Workflow: Integration with APIs and functions for live data access
• Multiple Language Support: Compatible with various languages and custom voices
• Analytics Dashboard: Comprehensive reporting on call metrics and performance
• Live API Integration: Real-time data access and updates
• Human Transfer Capability: Option to transfer calls to live agents
• Multi-Channel Support: Web, mobile, and telephone system integration

Cognitive Calls

• Call Management: Assign phone numbers, import or sync contacts, and manage scheduled calls.
• Customer Interaction: Interactive support agents, advanced call routing, and integration with knowledge bases.
• Integration Capabilities: CRM, appointment scheduling, survey software integrations, and access to call transcripts and recordings.
• Custom Functions: Custom functions and webhooks, automatic sentiment analysis, and call/contact scoring.
• Advanced Evaluations: Custom evaluations and large language models (LLM) for information extraction.
• Voice Interface Integration: Add voice interfaces to software via phone, web, or mobile applications.
• Real-Time Analytics and Reports: Monitor campaigns and generate detailed reports with integrations like Segment and Google Analytics.
• In-Browser Call Embed (WebRTC): Embed audio-video features into websites or apps.
• Security and Privacy: Manage opt-outs and remove or anonymize end-user data.
• Built-in Evaluations: Conduct sentiment analysis to gauge the emotional tone of interactions.

Cols.ai Use Cases

• Outbound Sales Calls
• Product Query Handling
• Appointment Scheduling
• Inventory and Order Management
• Data Collection
• Customer Support
• Event Invitation
• Order Collection

Cognitive Calls Use Cases

• Customer Support
• Appointment scheduling
• Technical Support
• Realtor Office inquiries and scheduling
• Hospitality Industry reservations and information
• Insurance Companies claims processing and support
• Survey conduction
• RSVP collection
• Sales follow-up
• Recruiting follow-up
• Debt collection
• Telehealth check-ins
• Reminders
• Alerts
• Voice Assistants integration
• Learning Apps/Exam Taking
• Role-Playing Scenarios
• Ecommerce customer assistance
• Drive-Through Systems order taking
• Automotive Systems voice controls
• Robotic Controls

Cols.ai FAQs

• What industries can benefit from Cols.ai?

  Cols.ai is suitable for multiple industries including Real Estate, Retail, Finance, and Automobile Service sectors for various purposes such as sales, customer support, and operations.
• What languages does Cols.ai support?

  Cols.ai supports multiple languages and offers custom voice options, though specific language details are not provided.
• Can Cols.ai integrate with existing systems?

  Yes, Cols.ai can integrate with existing telephone systems, databases, and calendars through API connections and automated workflows.

Cognitive Calls FAQs

• What data does Cognitive Calls store?

  Cognitive Calls stores all call recordings, transcripts, and evaluated results for quality assurance, analysis, and to prevent misuse. This helps improve software and services continuously.
• Does Cognitive Calls sell user information?

  No, Cognitive Calls does not sell user information.

Uptime Monitor

Uptime Monitor